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Customer reviews for LG 7.3 cu. ft. Gas Dryer with Sensor Dry for
LG 7.3 cu. ft. Gas Dryer with Sensor Dry
3.6 out of 5 stars
stars
84 ratings84 reviews
  1. 5 stars51% (43)
  2. 4 stars10% (8)
  3. 3 stars10% (8)
  4. 2 stars8% (7)
  5. 1 star21% (18)
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Showing 41-50 of 84 reviews
Aug 18, 2024
Mary0109
5 out of 5 stars review

New and confusing

This dryer is delightfully large; dries just as hoped; have only a few questions: why won't the door stay open so I can move clothes from washer with both hands? why is the top slanted instead of flat which eliminates one of my main sorting spaces in my pantry? and, most importantly, why did I have to call your 800 number in order to get a real operating manual, because what comes with the dryer installation is worthless.

Review from lg.com
Helpful?7GEOFNMVTSXS13953618335
reply from LG

Hello, Mary! We appreciate your fantastic 5‑star review of your LG dryer! It’s great hearing that the large capacity and strong drying performance are hitting the mark for you. The questions you raised are thoughtful ones — the door design is meant to prevent it from swinging freely during loading, and the slanted top is part of the dryer’s styling and safety design. We're also glad you reached out for the full LG operating manual, since having the complete guide makes exploring all the features much easier! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 17, 2024
CMCV1
4 out of 5 stars review

Great dryer

[This review was collected as part of a promotion.] I bought this a couple of weeks ago . It’s very efficient and clothes are dry at end of cycle ! The door opens to the side and towards bottom . I expected it to open completely toward bottom but it’s less than half way open . I am not sure how beneficial that is to me .Still new so maybe I will find its purpose .

Review from lg.com
Helpful?7GEOFNMVTSXS13953618335
Jan 15, 2025
MamaKina
4 out of 5 stars review

Heats up well

[This review was collected as part of a promotion.] This dryer works well, except the sensor is not that great when drying blankets or throws. I like how the door can be opened a couple different ways.

Review from lg.com
Helpful?7GEOFNMVTSXS13953618335
reply from LG Digital Care Team

Hey there Kina! We always want to ensure that you have the best experience with your LG dryer, and that means ensuring that everything can dry, including your blankets. We'd be happy to provide you with this link (https://tinyurl.com/26cw3njl), which can offer tips on running an installation test that can help with the performance of your dryer. If you ever need additional assistance, please feel free to reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

Oct 9, 2024
dwarden2
5 out of 5 stars review

Amazing Dryer

[This review was collected as part of a promotion.] Great dryer. Big upgrade from my old one. Get's super hot and dries clothes very quickly. I am very impressed.

Review from lg.com
Helpful?7GEOFNMVTSXS13953618335
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying your LG Dryer (DLG8401BE) model. This unit is built for powerful, efficient performance with its large capacity and Sensor Dry technology, which helps deliver quick and even drying while protecting your fabrics. Its advanced heating system is designed to reach optimal temperatures fast, making it a strong upgrade from older models. To keep it performing at its best, a helpful step is to clean the lint filter before every load to maintain strong airflow and efficient drying. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Jun 29, 2024
DCW 2
5 out of 5 stars review

Great appliance’s

[This review was collected as part of a promotion.] We bought it last month along with a washer, gas stove Andover the range microwave. We really are very happ with all of them.

Review from lg.com
Helpful?7GEOFNMVTSXS13953618335
reply from LG Digital Care Team

Hi there, thanks for taking a moment to share your experience with us. We understand you’re enjoying your new 7.3 cu. ft. Ultra Large Capacity Rear Control Electric Dryer with EasyLoad Door and AI Sensing model DLE8400WE, and it’s great to hear it’s been working well alongside your washer, gas stove, and over‑the‑range microwave. We understand how satisfying it is when a full set of appliances comes together smoothly, and it’s wonderful to know you’re happy with all of them so far. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Aug 7, 2024
MJ7150
5 out of 5 stars review

Easy to use with great features.

The dryer was delivered a little over three weeks ago. It dries clothes so much faster than the old one. The large capacity tub is great for comforters and quilts. I highly recommend this product for anyone looking for a new dryer.

Review from lg.com
Helpful?7GEOFNMVTSXS13953618335
reply from LG

Hello, Mary! How wonderful! Thanks for sharing the love for your new LG dryer—sounds like those lightning-fast drying times and the spacious drum are making laundry day a breeze, especially for your heavy bedding. We are absolutely thrilled to know it is earning your high recommendation and keeping your home routine running smoothly. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Aug 3, 2024
EM303
5 out of 5 stars review

Very good quality

[This review was collected as part of a promotion.] I appreciate the quality and the functionality. I am very satisfied and have noticed how much better my clothes are cleaned.

Review from lg.com
Helpful?7GEOFNMVTSXS13953618335
reply from LG

Hi, there. Thanks for sharing how well your LG Dryer (DLE8400BE) model is performing. It’s wonderful hearing that the quality and functionality are standing out for you, and that you’re seeing a real difference in how clean your clothes come out. The LG DLE8400BE is designed with advanced sensor drying, powerful airflow, and AI‑optimized cycles, so it’s great to know those features are delivering the results you expect. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Aug 10, 2024
AndrewRy
5 out of 5 stars review

Great look, great features

[This review was collected as part of a promotion.] Matte black looks great, dryer holds a lot of cloths and gets them dry in a reasonable amount of time

Review from lg.com
Helpful?7GEOFNMVTSXS13953618335
reply from LG Digital Care Team

Hi Andrew! That matte black finish really does bring the style, and it’s great to hear your dryer is keeping up with those big loads without breaking a sweat. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich

Aug 13, 2024
Christopher Duffy
1 out of 5 stars review

Terrible Brand

The dryer and service have been horrible. It was delivered broken and the parts have taken over a month to come in. I will not be recommending your brand to anyone.

Review from lg.com
Helpful?7GEOFNMVTSXS13953618335
reply from LG

Hi, Christopher. Thank you for sharing your feedback on your LG Dryer (DLG8401BE) model. We understand your concern about the challenges you've faced with your unit and the service experience. We strive to provide reliable, high-quality products and exceptional service that exceed our customer's needs. While waiting for the parts, ensure the dryer is properly leveled and all vents and filters are clean, which can sometimes impact performance. Since it's taken a while for the parts to arrive, please ensure the repair process is fully completed. If there are any issues with the installation or functionality after the parts are replaced, let us know immediately. Please reach out to us on social media @LGUSSupport. Our team is here to assist you and ensure that we address any outstanding concerns. ^Juvy

Sep 19, 2024
Mila and Lawson
5 out of 5 stars review

Great LG Product

We love both our washer and dryer. They are beautiful to look at, quiet and efficient. They are both extremely spacious and we can do pretty much all of our laundry for the week in one go. I would definitely recommend

Review from lg.com
Helpful?7GEOFNMVTSXS13953618335
reply from LG

Hi! We appreciate you sharing the great feedback! It’s wonderful to hear both your LG washer and dryer are delivering exactly what you hoped for — beautiful design, quiet performance, and the kind of efficiency that lets you tackle a week’s worth of laundry in one go. That spacious capacity really does make life easier, and your recommendation means a lot! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James