Hello EG! We are sorry that your recent purchase of our OREO CAKESTERS, were not moist but DRY, which missed the mark. This is a rare and unusual occurrence for us, which makes it more disappointing. We would like to report this to our quality team. If you want to speak with us, call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15007782 when contacting the team!

We’re so sorry that our product missed the mark, and the texture of our OREO Cakesters was too dry. Please know this experience is not up to the quality standards of our company. P1ease contact us at 1-855-536-6946 or text us at 1-864-581-2463, we are available, Monday through Friday 9 am to 6 pm ET. Your case number is S-14122821! Please refer to that number when speaking to our team! Thanks!