Hi! Thank you for reaching out to us about your OREO Cakesters being dry. That isn't right, and we'd be happy to send your comments and experience over to our quality team to ensure that this problem is less likely to occur again. However, as you have purchased this product from Sam's Club, we suggest you also get in touch with their customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you'd prefer to stay on the web, through https://help.samsclub.com. They'd be more than happy to assist you! Thanks again!

Hi AV! We are so sorry to disappoint you as you have had a less than desirable experience with our product, OREO Cakesters, where you dislike them. We would like to report this to our quality team. If you want to speak with us, please call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15608435 when contacting the team! Thanks!