Hi - We're so sorry to hear this! In order to better assist you, can you please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Thanks for bringing this to our attention! Please also use S-15835705 when contacting the team. We look forward to hearing from you!

Hello EG! We are sorry that your recent purchase of our OREO CAKESTERS, were not moist but DRY, which missed the mark. This is a rare and unusual occurrence for us, which makes it more disappointing. We would like to report this to our quality team. If you want to speak with us, call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15007782 when contacting the team!