Hi, we understand how much internet connectivity issues impact your experience with your dryer. We'd love for you to use all of the features available in your dryer- please contact us on Twitter at the handle @LGUSSupport so that we can look into a resolution! Please send us a DM and include your phone number and dryer info. (model and serial number) in the message. We look forward to it! ^Chris

Hey there! We’re so glad to hear you’re loving your new LG dryer! It’s amazing how much easier laundry can be with the right appliances, especially when they can handle all your big stuff. Here’s to more hassle-free laundry days ahead! Remember, if you ever have any questions, just find us on social media @LGUSSupport. ~Kimmy

We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Hi, there. We appreciate you sharing your experience. The LG Dryer (DLGX8901B) model is designed with powerful features, so it’s great to hear you’re enjoying it—especially the steam functions and overall build quality. The steam cycles help reduce wrinkles and refresh clothes without needing a full wash, which adds a lot of everyday value. This model’s durable design and smart drying technology also help ensure consistent results. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi, thank you for taking the time to post your review for your 9.0 cu. ft. Mega Capacity Smart Front Load Gas Dryer. Please reach out to us! We'd love to offer our assistance in regards to the drum issue you're described in your review. The following link will provide you with our contact options: https://www.lg.com/us/support/contact. We look forward to helping you resolve the drum issue in your dryer! ^Chris