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Customer reviews for LG 9.0 cu. ft. Gas Dryer w/ Sensor Dry for
LG 9.0 cu. ft. Gas Dryer w/ Sensor Dry
4.5 out of 5 stars
stars41 ratings41 reviews
  1. 5 stars73% (30)
  2. 4 stars12% (5)
  3. 3 stars7% (3)
  4. 2 stars5% (2)
  5. 1 star2% (1)
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Showing 1-10 of 41 reviews
Dec 7, 2023
CoolCool
5 out of 5 stars review

Verified Purchase

Easy and Convenience

[This review was collected as part of a promotion.] So easy to operate and makes everything convenience, with size of 9 cubic, I can dry pretty much anything. with Wifi Connection it gives notification when it's done. For the all the husbands out there who does laundry, This is it!!!

Review from lg.com
Helpful?6LO2YKRMVLU013952853720
Jul 21, 2023
BishopsGate
5 out of 5 stars review

Verified Purchase

Great Product(s)

We bought this washer and dryer pair to replace an older set we bought in 2008 (also front-load and direct drive). The older set was still working fine (I think I replaced a water pump in 2018), we just didn’t want to move them again. The new set has a lot of extra features that we haven’t explored yet, but they’re efficient, quiet, easy to use, and look great. The direct drive really gives peace of mind. We replaced 3 belt kits on a competing dryer between 2020 and 2023 before buying a new dryer. When we moved again, it was LG all the way. I’m guessing this set will see us through retirement. We did go up a model to get the all stainless drum in both. It really makes a difference in longevity and the machines not grabbing your clothes. Worth every penny.

Review from lg.com
Helpful?6LO2YKRMVLU013952853720
Oct 31, 2023
Caitlin d
5 out of 5 stars review

Verified Purchase

Wonderful Investment

Was hesitant at first, but I’m so glad I went through with it. By far, the best dryer I have experienced and I travel a lot for work so I’ve had my fair share of washers/dryers. This dryer can compare to some laundromat sized dryers. I can dry my king size comforter and have no issues.

Review from lg.com
Helpful?6LO2YKRMVLU013952853720
Aug 13, 2023
vergance
5 out of 5 stars review

Verified Purchase

Outstanding washer!

My wife is extremely happy with this washer. We had a rental with a very similar washer and she loved it - so when we bought our home, we purchased this unit. Very fast, very quiet, and very efficient. This model is quite large however - which is great for larger loads. Just make sure it fits.

Review from lg.com
Helpful?6LO2YKRMVLU013952853720
Jun 11, 2023
Mitch O
5 out of 5 stars review

Verified Purchase

Massive machine cleans

Great washer (and dryer too) for everybody who wants really clean clothes. Does everything and stuff you’d never expect a washer to do like several programs for just about any article of clothes, bedding or even things that need a very light wash. Don’t get me started on my LG matching dryer.

Review from lg.com
Helpful?6LO2YKRMVLU013952853720
reply from VXI Austin

Hey there. Thank you for your time in leaving a review. We're happy to hear that you are enjoying your experience with the washer/dryer. Very convenient to have two in 1! ~Anthony

Oct 27, 2023
Dfarrey
5 out of 5 stars review

Verified Purchase

Top of the line dryer

[This review was collected as part of a promotion.] I chose this dryer based on reviews and Consumer Reports information and it has exceeded expectations so far. The size is perfect for larger washing machines. The dryer is quiet and easy to operate. Needed to reverse door which was also easy to do. Hook up was easy with the recommended auxiliary kits. Overall this is performing well. Time will tell on overall reliability but again based on legacy reviews, I should be happy for years to come.

Review from lg.com
Helpful?6LO2YKRMVLU013952853720
Jan 6, 2023
amucat1
4 out of 5 stars review

Verified Purchase

Great Features

I bought this a month ago and like the large tub where I can dry a comforter without any problems. I didn't like the fact that an error code showed up on the screen within one week so that has me a little worried to see what the future will hold with this dryer.

Review from lg.com
Helpful?6LO2YKRMVLU013952853720
Dec 1, 2022
Jennetta
3 out of 5 stars review

Verified Purchase

I like it but don't love it.

I love the size and style of this dryer. My main problem is with the sensor. It just does not get the clothes dry enough. I always have to run another cycle. I understand we're all trying to save energy but you can't make a bed with damp bedding or fold and put away damp clothes. This is even when I use the "very dry" option. And everything is so automated there is no manual function to just set it to run 15 more minutes, etc.,

Review from lg.com
Helpful?6LO2YKRMVLU013952853720
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG dryer. This information will be shared with our research and development teams for future improvements. ^Nikki

May 5, 2023
jesaulsr
3 out of 5 stars review

Verified Purchase

Very Good Dryer, but...

The Dryer itself is well built and performs very good. The Smart Home features and functionality is a Joke though and tech support is useless.WiFi drops out daily. LG claims integration with Alexa, but don't expect much. The most important need is to tell you when it's started or when it's done and that is not possible via Alexa alone. You will need to perform some "Smart Home Gymnastics" via Smartthings, Hubitat, Home Assistant or the like to get it to do the most important function. LG does not offer any real type of Smart Home integration.

Review from lg.com
Helpful?6LO2YKRMVLU013952853720
reply from LG Social Media

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.

Nov 8, 2023
1 STAR REVIEWS
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Complete RUNAROUND FOR MONTHS!! CYNTHIA , the LIASION TO THE PRESIDENT SHOUILD BE FIRED!!!! I have been told on more than 20 YES 20 times someone will call and help me and NOTHING!! I have sent the information requests more than 15 times and MY NEW WASHER AND DRYER ARE STILL NOT REGISTERED!!!!

Review from lg.com
Helpful?6LO2YKRMVLU013952853720
reply from LG

Hello, Ryan. Thank you for sharing your experience with your LG Dryer. Your feedback about the repeated outreach and the ongoing issue with registering your new washer and dryer is important and clearly deserves attention. For reference, you can explore LG product registration and support resources here: https://www.lg.com/us/support/registration. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this registration and communication issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James