I've owned this model for over six months replacing a Keurig that had no iced coffee feature. Since then I've found that I can reproduce any coffee based product on Starbucks menu. Regular brew k-cups actually taste better on this Ninja model than on the original Keurig.

I love this coffee maker so easy to use . I have a coffee social media where I try different recipes and have used this machine in many of my recipes. Love that it has the built in frother . I have had older version of ninja coffee machines in the past and they never disappoint .

The 3 stars is a stretch and really should only be 2 stars. I have always been a loyal Ninja & Shark customer. I currently own the flip up toaster oven/air fryer, Nutri Blender Plus, ice cream maker, Foodi Possible Cooker Pro and 2 Shark vacuums. Yesterday I bought my 3rd Ninja Coffee. I only replaced my first coffee maker because I had it for at least 10 years and the coffee didn't seem to be as hot but hey I get it and nothing last for a lifetime. My second one (CM401) which I've had for 3 plus years and loved. I only purchased yesterday the Ninja CFP301 DualBrew Pro Specialty 12-Cup Coffee Maker because of features. Mainly the ability to also use Pods and the separate hot water feature. Well I am not happy as they took away a feature that IMO was valuable. Now you cannot set the warming plate to High or Low as my previous models. The coffee is lukewarm at best. Yes I know they say to warm your cup before pouring the coffee but I use a Yeti insulated mug and that should not need to be done in order to have a good hot cup of coffee. I drink my coffee black so I'm not adding any liquid to it. I call CS and confirmed that hot/low feature was not available on the model I purchased. Why would they take away features that people enjoy as everyone doesn't like a lukewarm cup of coffee. Another thing why would they take this away this feature for the coffee making part when the hot water feature you have that option High which is 199 degrees or low which is 165 degrees. It makes no sense. So today I will be searching for a different brand of coffee maker that has the features that I want and return the one I bought yesterday. BTW I've already gave my CM401 model away to a friend that is moving into her first apartment so I will not ask for it back. I guess bottom line it is my fault for not making sure the hot/low temp feature was not available. This has certainly put a bad taste in my mouth for Ninja products and I will steer away from buying any again. So if you like your coffee hot BEWARE and do not purchase this model.

Best ever coffee and speciality coffee machine !!! Full pot, pods and cold brew it does it all ! I had this machine for 5 months and not one problem or complaint ! Will never go back to a Keurig . If you’re looking at this machine just buy it don’t think about it . I’m very glad I did 5+++ stars ⭐️

I do love this new coffee system because it is versatile and can do so much. I particularly love having the frother to enhance my morning coffee. I am only disappointed that there is not a reusable K cup to make it more environmentally friendly. I am hoping this is something you are working on so that there will be less plastic in the world :)

[This review was collected as part of a promotion.] I have never owned such a great coffee maker! I love a fresh pot of joe in the morning but sometimes I just want a cup here and there throughout the day or an iced coffee. This machine does it all. It has a separate water reserve so my hot water for tea and oatmeal doesn’t have any coffee grinds in it. I love that I can use my fresh ground coffee or single pods and not have two machines. It has a sleek design that takes up less space than a typical coffee maker! And that frother……can you say specialty drinks! You need this machine!!

Holy heck how do you get this thing to not make a freaking mess when using pods? If sprays drops of coffee everywhere! Tried multiple cup sizes, tried multiple large thermal mugs and still coffee spray all around the unit. It happens in the last portion of the brew cycle as it pumps the last bits of water it spits and sputters. I've cleaned it multiple times and it doesn't fix it.

This is one of the worst coffee makers I’ve owned. It constantly drips, theres water left in the kpod after using, the instructions suck on how to make a carafe of coffee and it takes forever compared to keurig. It is also super loud when brewing. If I had the receipt.. I would return it and get something else. It is really sleek looking and I do enjoy that.

Loved the versatility of this machine at first! But after a year, it’s not making the right amount of coffee when I make just a single cup and it’s not dispensing the correct amount of hot water. I have cleaned it several times thinking that was the problem but I am convinced that it’s the machine. It’s just a pain to have to run it multiple times to get the right amount of coffee or water.

Bought this so we could use kcups and grounds but unless you like grounds in your coffee from using kcups I wouldn’t buy. Every time you use a kcup it overflows and put coffee grounds in your cup and there is a huge mess to clean up. We will be returning ASAP