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Customer reviews for Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A for
Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A
4 out of 5 stars
stars
789 ratings702 reviews
  1. 5 stars63% (495)
  2. 4 stars9% (74)
  3. 3 stars7% (55)
  4. 2 stars7% (53)
  5. 1 star14% (112)

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Showing 191-200 of 702 reviews
Jul 13, 2022
Reviewer name: Dacre
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

I bought this about a month ago and I love it. I haven't used the frother yet but everything else works great. I have several Ninja products and haven't been disappointed yet. The are great.

Review from sharkninja.com
Helpful?6HLZR7Y3YG8X13952453829
Nov 16, 2021
Reviewer name: GenoB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing Coffee Maker

Some days you feel like a single serve K-Cup. Some days you feel like a pot of coffee. You can have either with this simple, easy to use dual brew coffee maker.

Review from sharkninja.com
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Nov 27, 2022
Reviewer name: Andi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ninja hasn't perfected K Pod adapter.

K Pod adapter makes a mess everywhere no matter what size cup. Also, all coffee tastes the same when using Kcups (bad in my opinion) no matter which style you choose. This exact model number can't be found on Ninja's website either.

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Dec 7, 2022
Reviewer name: Marigrace
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Can't reheat the coffee in the carafe

I really like this coffee maker, but I didn't know I couldn't reheat the carafe. The bottom plate is plastic and the carafe is really a thermos. If you don't care about that, you will really like this coffee pot.

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Jan 4, 2022
Reviewer name: AKSam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hot Coffee!

Bought the Dual Brew to replace my Keurig. The Keurig never made hot coffee. The Dual Bree not only makes hot great tasting coffee but great cappuccino!

Review from sharkninja.com
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May 29, 2022
Reviewer name: LDM12345
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features

I bought this about a month ago to make specialty drinks. I really enjoy the water tank and the dual brewing option. Only thing I dislike is only having a 4 oz speciality brew option. Would’ve like a larger specialty brew options.

Review from sharkninja.com
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Jan 7, 2023
Reviewer name: Amy Moody
2 out of 5 stars
2 out of 5 stars review

Shut off shortly after starting to brew.

After 2-3 weeks, it appeared to stop sensing a pod (when we placed a new pod in) & it shut off within seconds after starting to brew, wasting a pod(s) of coffee. It also did the same thing when we attempted to brew hot water for tea. I’m addition to this, we did notice that the hole punches on the top of pods are larger & we have noticed a few coffee grounds in the cup, but not enough to bother us. Sadly, we are taking this back today. We did enjoy it for a few weeks while it worked! We have had Keurig Coffee makers in the past & we also have a Nespresso maker (which we love). We purchased this for the added features of cold brew, frothing & using a coffee pot when we needed larger amounts of coffee & with a timer feature. We didn’t get a chance to use the cold brew & the frother, so I can’t comment on those features. The coffee pot made hot coffee and brewed in a decent amount of time compared to past ones we have owned. We have a Ninja Blender & a Ninja Flip Air Fryer which we love & we use the air fryer daily! My husband is leaning towards going back to a Keurig because we never had any issues after purchasing one & he drinks more coffee than I do. He also may exchange this for a replacement (same model), in hopes we just bought a defective one.

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Oct 25, 2025
Reviewer name: Mytime70
1 out of 5 stars
1 out of 5 stars review

Kcup doesn't aork

hello when I first got this coffee cup the reason the coffee pot is the reason why is because I love coffee? I love grinds cake, cups, and specialty coffees for the first three months. It worked great now anytime if I'm not grinding my coffee and having you know, drip coffee, I cannot use my Froster or my K cups. All it does is it really it keeps popping up this is the second time I complained about this on here. I tried calling the one 800 number that you gave me and they basically treated me like I was weird. Nobody helped me so I was about to give up so again today I you know cleaned it I made sure that the needles for my K cups were OK and still doesn't work.

Review from sharkninja.com
Helpful?6HLZR7Y3YG8X13952453829
reply from SharkNinja

Hi there, Thank you for sharing your experience with the DualBrew Pro. We’re so sorry to hear about the trouble you’ve had with the frother and pod functionality. It’s clear you’ve put care into maintaining the machine, and we understand how frustrating it must be when things don’t work as expected. We’re especially disappointed to hear that your experience with our support team didn’t meet your expectations. That’s not the level of service we strive to provide, and we’d love the opportunity to make things right. Please reach out to our Customer Care team again with your model number and a brief description of the issue. We’re here to help and want to ensure you get the most out of your coffee experience. Warm regards, Ninja Kitchen US

Feb 19, 2023
Reviewer name: Sarakay
4 out of 5 stars
4 out of 5 stars review

Awesome

This is the first actual coffee maker I've owned, and it's pretty awesome. Some people say it leaves grounds. I have not had that experience. I'd give it 5 stars if the whisk attachment was more powerful. The attachment is not as powerful as I anticipated. If I don't have whipping cream in what I am trying to whip, it doesn't work well. The pot keeps the coffee warm for a long time.

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Jan 4, 2026
Reviewer name: Moses1973
5 out of 5 stars
5 out of 5 stars review

Great features

My Wife and kids bought me one of these Dual Pro Brewers and I absolutely love my unit.

Review from sharkninja.com
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