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Customer reviews for Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A for
Ninja DualBrew Specialty Coffee System with Fold-Away Frother, CFP355A
4 out of 5 stars
stars
789 ratings702 reviews
  1. 5 stars63% (495)
  2. 4 stars9% (74)
  3. 3 stars7% (55)
  4. 2 stars7% (53)
  5. 1 star14% (112)

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Showing 141-150 of 702 reviews
Nov 26, 2021
Reviewer name: KOh!
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I am loving my dual brew coffe maker! I buy a special coffee bean and it brings out the richness of the bean. My daughter came to visit and liked the features and ease of using, she ordered one just this morning!

Review from sharkninja.com
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Nov 29, 2022
Reviewer name: Cj
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far so good

So far I’ve enjoyed this new coffee pot. I like having the option of using pods or making a pot of coffee in one unit. Still need to figure out measurements a little as the size is different from my previous coffee pot.

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Aug 23, 2025
Reviewer name: LisaB
5 out of 5 stars
5 out of 5 stars review

Love it!

Love it! It’s just like my old one, but I love 2 new things: the option of having the water reservoir able to move as well as the separate instant hot water feature!!

Review from sharkninja.com
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Jan 6, 2022
Reviewer name: The Russell’s
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We love it!!

We had a old ninja coffee maker and a kuerig so to see that we could replace both with this amazing machine we jumped at the chance. It’s exactly what we’ve been looking for the best of all the coffee worlds combined lol.

Review from sharkninja.com
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Nov 7, 2021
Reviewer name: kkr1304
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Overall a decent coffe/tea maker

The Dual Brew Pro has a lot of good features except for the K-Cup adapter, it feels like it’s going to break each time when closing the lid to puncture the K Cup. But the hot water and boiling water feature is great.

Review from sharkninja.com
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reply from SharkNinja

We are sorry to hear that you are experiencing difficulty with your Ninja® DualBrew Pro Specialty Coffee System. We would like to learn more. Pease reach out to our Customer Care Team at 866-826-6941, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET.

Nov 7, 2021
Reviewer name: latashaWCFS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT FEATURES! Hot Water AND Froth! Timer!

I bought this recently and I am so excited with my choice. Easy to setup. Easy to Use! Timer for my next morning. Hot water. Froth. AND the choice for HOW i want my coffee brewed! FITS MY TRAVEL CUPS!

Review from sharkninja.com
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Jan 29, 2022
Reviewer name: T.D.
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Excellent coffee maker

I'm so happy with this coffee maker. Only downfall is with the cost of the dual brew pro you would think it would include the reusable filter but it didn't.. overall though I love it!

Review from sharkninja.com
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Nov 10, 2025
Reviewer name: MsVicky
5 out of 5 stars
5 out of 5 stars review

Ninja does not disappoint!

I've had it a couple weeks now and it's fabulous! This machine really does make better coffee. I'm using the same kind of coffee as I did with my normal coffee maker and it just tastes so much smoother. It literally replaced 3 machines.

Review from sharkninja.com
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Oct 31, 2025
Reviewer name: Roni13
3 out of 5 stars
3 out of 5 stars review

Dot get if using pods

The perfect idea, and perfect machine with a small problem, when you use pods you in up with coffee grounds in your coffee. If it wasn't for that I would have given it 5 stars but that is the one reason I wanted this one and I love Ninja!

Review from sharkninja.com
Helpful?6HLZR7Y3YG8X13952453829
reply from SharkNinja

Hello there, Thank you for taking the time to leave a review. We truly appreciate your support! We're really glad to hear you love the concept and overall performance of the machine. We're sorry to hear about the issue with coffee grounds when using pods — that’s definitely not the experience we want for you. Your feedback is incredibly valuable, and we'll make sure it’s shared with our product team as we’re always looking for ways to improve. If you haven’t already, we recommend reaching out to our customer support team at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Nov 20, 2025
Reviewer name: mabelg9_4750
5 out of 5 stars
5 out of 5 stars review

Just amazing

I think I have an older one but still amazing. You can make coffee and tea. You can froth the milk and get an amazing cappuccino. It is easy to clean because you can divide all the pieces. You can control the strong of the coffee

Review from influenster.com
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