I was excited when I saw this in store, bought it and tried it right away. Stencil and wood weren't size right but I proceeded to make it work... got the unit heated up and went to town. When I went to change the tip, it snapped leaving the threads inside. A great idea, terrible quality.

Disappointed when tip broke off after 15 minutes of practice the very first time. As we tried to carefully unscrew the first tip to try another, the tip broke off inside the burning tool preventing any further use. The kit itself was impressive, lots of extras... unfortunately we did not get to use any of them. My only advice if the tip does not unscrew smoothly with ease, then unplug, let cool, then try unscrewing.

We bought this set a couple years ago and the kids loved it. In August 2021 we bought another 1 to have an additional burner. Unfortunately a tip snapped off in the burner during our 1st use. I contacted the ArtSkills customer service team and they responded in under 2 hours. We were sent a new burner along with extra bonus kraft supplies. They were awesome to work with and I highly recommend buying this product from them. It is rare to see good and quick customer service. Margie was outstanding.

Bought for my grandson for Christmas. Hope he likes it.

Great grandson made a plaque

Good starter kit for a new skill

Just like the one that I had as a child

This was a gift for my granddaughter. I was impressed with everything that was included.

Great gift for 12 year old

Great product and great price