I'm happy with my system. I haven't put it to full service but my son mentioned it had kicked on when the neighborhood had a power outage. The service installation personnel was very professional and knew his product . Mr. Woodrome took the time to explain things, his recommendations, work ethic is commendable. He set my doubts to rest.

I've only had to use my Generac once, and it run for approximately 4 hours. Only problem was that it pulsed the entire time it was running and the lites and appliances pulsed when used. It did this the entire time it ran. I called for repair and was told Generac knew of the problem and it would be fixed. This was about 4 weeks ago, and after checking again I was told someone would be here today or tomorrow? Other than that, the Generac did run and I did have power, which was a good thing. Looking forward to using the Generac in a better running environment in the future.

We have been in our new home about 1 year and the Generac has run several times. It gives us great peace of mind that we will always have power avoid the surges accompanied when the power does go out. It is set to run automatically each month as a service check. It has basically taken care of itself since installation without any issues. I wish we would have had one at our old house. I highly recommend it.

Ed and his crew were very professional, timely and efficient… The unit was installed, completed and running in one day. This is our first winter storm season that we have the unit. It works GREAT and does exactly what Ed said it would do in a power outage!

The generator is placed behind our garage, completely masked by our yard's fence in the back yard. Can't wait to get the Mobile Link installed once it is off of backorder. I look forward to the first message being sent from the Generac to us, so we know it is functioning properly! No more power outage impacts for us!!!!!!

I'm no expert on generators. But my electrician is. I bought this generator on his recommendation. It could not have been an easier purchase & delivered right to my door. It was hooked up easily (by him) and looks ready to go in the yard. It is smaller that we thought for a 22w and we are very pleased with the purchase. I can't speak to the use as yet, but we are ready when the time comes.

I had my generator installed a few months ago. The transaction was top of the line. From the Owner (Russell) to the installer's, completely professional and courteous. Last week the main power went out and within seconds the generator automatically did exactly what it was supposed to do. Now I have the peace of mind knowing that even if I am away from home, my home will be supplied with power!! Great investment!!

Nice complete package. I found the instructions for installation confusing. I would have liked all the specifications for installation in one place or chart. Wire and pipe sizing chart would be nice. Runs great, works great. Other than weekly exercising, it has only come on one time for about 15 minutes.

We live in an area where powers goes off each time the wind picks up above 5 mph ... well, almost. Six months ago we decided to install a 22KW standby Generac generator with transfer switch with Generac Mobile Link. Apart from a small issue at start due to a defective air filter (which would make the generator choke under certain conditions) which was rapidly identified and solved, we are most happy with our new generator. It kicks in as soon as we loose power, and within 20 second or so our power is restored and very stable whatever was on at the time (ovens, electric range, AC, etc). The mobile link allows us to check the status of our generator even when we are away from home and provides additional security. Finally we also installed a surge protector for the whole house including the generator. This generator is still quite noisy, but it seems somewhat less than some other generators we hear in our area. It is most important to choose the right contractor to install this generator, especially with the transfer switch and with all the rewiring that may be needed. Ours was stellar, and this was an important part in our positive experience. In short, we are very happy with our purchase, and would buy the same again.

Had some Issues with a bad hunting problem with the motor after the unit was installed , it took several return visits from the installer to get it to run smooth , it has been two months now and it seems to be running OK on its weekly run , other than that I like it