I wish I had better things to say but I feel the company that installed the unit did a poor job the unit leaks oil and when I told them about it on the 1st maintenance visit, they wanted charge me extra this was part of the installation and has been leaking ever since . Other folks may have a better experience with this brand I think it was just the company that has installed mine .

Died 30 minutes into TS Helene 9/24. Even with all the $$ and "certified" service, a wrong oil filter was used causing an oil blowout through air cleaner. 24 hour support a joke, kept referring to companies inside the storm zone (they were wiped out). Took six month to repair after reaching out to a very large generator company 2 hours away. Oh and mobile kept reporting everything was ok (generator was off) for those 6 months.

We have been thinking about buying a Generac for years. So glad we finally did! Our neighbors had their installation done in 2018. Every time a storm caused an outage, they were completely comfortable, up and running! It has made us feel much more secure with the hurricane season coming.

Our Generac was installed new, at the end of February and we are really excited to have it. Although the power has not failed as of yet we feel more secure having the backup/emergency power. I have been disabled for 10 years now and having to lug around a portable generator only to run a fridge and furnace fan was getting very hard to manage for me. Now I can sleep a lot better knowing all that and more will be working as it should when commercial power is not available.

We bought our Stand by Generator recently and we are delighted with our purchase. I don't have to dread dragging my walker over the extension cords in the floor when the power is off. Now we simply go on as usual after a few seconds. Thank you Generac and Mr. Allen of Allen Residential Electrical for giving us peace of mind in stormy weather.

Weekly test runs are going fine: starts on time and idles low after a short run at full speed (so it is much quieter). First power outage and the transfer switch, generator and power supply started, ran and shut off seamlessly. Impressive. The only improvement would be if it were not that loud: can be heard clearly in the house and even might affect level of speaking or certainly could affect getting to sleep.

I just had this whole house generator installed to my delight. It works seamlessly with household with low noise level. I can run everything in my household without interruption. The only difficulty was using their APP since we are not very Teck savvy.

Excellent Great installation, look great Very impressed with the Installers effort to evaluate our power requirements He contacted the local utility company and found out our average and peak power utilization from the past two years and installed a system that will totally support the whole house

I was hesitant to purchase this at first. My wife insisted that we do. Since purchase we have had 2 major storms and the Generac has performed flawlessly. The whole valley was without power for 2 days and we were eating popcorn and watching Netflix. I will say that we can hear it running when it comes on, but it's a small price to pay for comfort.

Been over a month and I have no resolution to an Engine Speed Alarm/Fault that renders the system to not initiate automatically as designed when my power goes out. Without this key feature operating correctly I feel dissatisfied. No eta has been provided for a fix which adds to my frustration.