I bought this a year ago and didn't get the chance to use it until this spring - several times! The sense of security it gives me when the storms hit is priceless. I used to use a portable generator but the auto-pilot of my GENERAC saves time - and potential property damage. I have a sump pump and having it connected to this generator is worth it, besides all my other appliances !!

Happy with everything, the Dealer, the product and the installation. However I feel like there could have been a better job restoring the landscape after digging a trench for the installation. They left it a muddy mess. Should have been packed down, raked, seeded with hay.

The Generac has already run three times, and each time it worked exactly as expected. It gives our family peace of mind knowing we have reliable backup power whenever we need it. We are very satisfied with our purchase and the confidence it provides during power outages.

I purchased this 1 year ago and could not be more pleased. My wife and I both work from home. So, power outages which are becoming more frequent are disruptive. It's large enough to power our entire home. And the cutover is pretty seamless. We also have cellular backup for internet connectivity which is a super-solid combination.

We've had it for a month, and I would have bought it way sooner had I realized how much comfort there is in just knowing it's there. We don't lose power here, but I DID stress every time they predict freezing rain, and we did fill buckets of water in the bathtub for toilet flushing every time they predicted bad weather. Now I can forget that stuff and just enjoy life. That's priceless.

Purchased a year and a half ago. Have had it kick in and run twice for about half a day each. As well as test running it has been very reliable! My wife and I are getting on in years and I have developed major health issues. Last major power outage was during Fiona and I was without electricity for a month. We have many medical items to assist us and are crucial. Was running for gas every day and waiting in line like everyone else, as well as trying to find open streets while the power crews tried to restore power. So finally said that this is enough and we are going to get a full house power unit and enough propane fuel to last a month. Feel the power situation isn't going to get any better soon.

What a difference when the power goes out. We hear a click the generator starts and the power comes back on. I didn't have to scramble for gas cans, go outside to set the choke, turn the fuel on plug the power cord into the house, start the generator, turn the transfer switch on and switch the generator to house on. All of this was usually done at night in miserable weather. Now we just hear a click, the sound of the generator and the power comes on in seconds. All while we're warm and dry 😁 22kw whole house generator

My wife t thought I was crazy for buying a stand-by generator because we have a generator that I double hook up to run a few things in the house. Now since we have the generac she sees how handy it is and I don't have to go outside in the freezing cold or rain in order to "hook up" the other one!

I had this unit installed last year. I am so glad I did, and as a widow, it has removed a lot of my stress when the electricity goes out. My knowing that the Generac unit will come on in a few seconds is such a comfort to me. It will run the whole house, lights, A/C or furnace, appliances and the garage door.

My new whole house generator was installed a month ago. After living with frequent power outage for years, we decided to invest in a new whole house generator to be able to stop rolling out the portable generator, extension cords, flashlights and worrying about food in refrigerator and freezer. All that concern was in the past now that we invested in our new generator. The generator performed properly on the power outage test after the installation though we have now discovered that the power outage test should have been run for a longer time period, The weekly 5 min tests performed since installation ran properly but on the first power outage, the generator would not operate properly to provide power for the house requiring immediate service. During this first power outage, the generator ran for 7-8 minutes and shut down. My installer came that evening, did some troubleshooting and eventually replaced the brand new Generac air filter with a new air filter (not Generac) as the generator would not run properly with the OEM supplied air filter. The engine would run ok for the first few minutes but then would begin to surge after 6-7 minutes and begin to exhaust what smelled like un-combusted natural gas. The exhaust pipe was getting hot enough to see the metal change temperature before the engine would shut down. The ecode was 5101 Engine speed. Its great that the design of the generator engine has the capability to protect itself and protect homeowners if the generator is exhausting un-combusted natural gas near your home. It is not great that Generac is selling generators with questionable quality air filters. Folks that I know who have owned Generac generators for years, all provide solid reports about the performance of the Generac brand. Keep the oil changed regularly with premium oil, use a premium oil filter, a premium air filter, verify oil level especially after or during extended power outages and check on the battery; by doing these things your generator will provide years of service for your home. Feedback is that Generac knows that there is a quality issue with their supplied air filter. If you purchased a new large whole house generator, mine is the 22KW model, check your air filter. If its a Generac brand air filter, model number 0J8478 with labeling indicating Flame Retardant, do yourself a favor and replace it with a premium air filter. This air filter may be or is starving the engine by not allowing sufficient air flow into the engine. My brand new generator with the factory installed air filter restricted air flow sufficiently to make the exhaust pipe hot enough to begin to glow and fortunately shut the engine down. If you have the above air filter, replace it with a quality air filter to help ensure your generator is operating properly. Will have to wait and experience the next months and years to see how my generator performs. Initial experience was not positive but Generac is known to be a good brand. Unfortunately, it seems that there is a quality control issue with this air filter. Hope that the remainder of the generator lives up to the solid Generac reputation.