I know the generator runs weekly, but I have never heard it! It just sits quietly, waiting for the power to go out. Earlier this month we had a large storm, and lost power. Within a minute, the generator had started, and all I had to do was re-set the clock on the microwave. Now all the neighbors are being very friendly! This is probably the best addition I could have made to our house.

We use this as backup power running on propane. Works fine. My wife was not going to go crank something. It comes on about 10 seconds after a power failure. We have a 22KW unit and it powers everything including a 4 ton HVAC. I love it. Be careful about placement as this is an engine and makes some noise. We have it on the side of the garage away from the house and we can barely hear it. A neighbor installed his (natural gas) and has had problems. Don't have a clue as to why. I just know that mine works flawlessly.

We have only had Generac backup generator a few months. During that time we have had some power outages. The power went out and within 5 seconds Generac back up generator started and ran just as promised until the power returned (close to an hour). We are reminded of the Generac's presence every 3 weeks when it tests itself by starting up and running for about 5 minutes. That is a reassuring sound!

Fortunately we have not had occasion to use our generator in the very short time we have had it but it is so nice to know that when the occasion happens we will be ready. We have been through hurricanes with no power for a couple of weeks and this would have been wonderful to have. The only time we needed customer service they came through immediately, telling us the easiest way to move the generator was to insert pipes into the holes in the bottom of the frame and have four people carry it. Simple solution to our biggest problem! Maybe they will add that to their instruction manual for future buyers who are not able to get fork lifts onto the site. Thanks Generac for making our life a lot easier and less stressful here in Southeast Texas!

FORTUNATLY,THE WEATHER WAS KIND AND THE GENERATOR WAS NOT NEEDED.HOWEVER,I WILL LET YOU KNOW THIS SUMMER IF I THE PRODUCT PROVES ITSELF,ONE WAY OR ANOTHER. I WOULD ALSO ADVISE THAT THE ELEVATION BE CONSIDERED BEFORE INSTALATION.IN MY CASE,A HEAVY RAIN MAY FLOOD THE LOWER PART

The new generator came to the rescue almost immediately after installation. The power went out and the generator came on and we did not realize it right away because it runs so quietly. Then during the severe weather our power was out for several hours and we were the only family with lights and all the other amenities in our neighborhood. Wonderful!!!

Just 3 weeks after our install, our block suffered a 6 hour power outage. Driving home after work, i didnt realize all the dark houses. Walking into the house, i dint even recognize the sound of the engine running, and my son was on the couch watching TV, just as normal. Only when my neighbor texted to ask if my power was out Los, did i realize that the generator was indeed running and that our home was the only one on the street with power, just as we had planned for! It was an empowering & great feeling to know we're no longer at the mercy of our 3rd world power grid infrastructure.

am so happy with my generator works great cycles once a week, like I set it to. have already had a couple of power outages and barely have a blink in power.. works great . would advise everyone to use the generac produce great price for a quality produce

Our most recent purchase was a replacement unit for fhe original used unit we had for 10 years. We did not even hesitate when it came for the replacement. Our first unit was about 5 years old when we got it and it lasted another 10 years and was an absolute blessing when we needed it. So happy we installed a whole home generator shortly after we moved in!

I purchased this 22 W backup generator about a month and a half ago and hope it works when I really need it. The installation went well and on time however I was not given any instructions on how the generator works or what I should do other than calling them if there's a problem, I was given no information on how to set up the monitoring app on my cell phone at all so I have it on and I guess it's OK but that's about it.