We had this generator installed in December and so far we have not had to use it. That's a good thing. In the past we have had to sit in a dark, cold house for up to a week. We're too old for that now. We kept seeing General generators being installed in several new houses being built in our area so we talked to a few of the neighbors, made a call and got one ordered. We go out and check when it runs its test and I hate to say it but I'm ready for a power outage!

We purchased and installed our 22 KW generac with the automatic transfer switch about 7 months ago and have used it twice. It worked exactly as advertised. Power was restored within 15 seconds and provided clean, dependable power to the whole house. When outside power was restored, the transfer back to outside power was seamless and the unit automatically shut down.

I am a little uncertain about the product for now. When they came to start it the motor would run fine but it would not generate any electricity. They now have to call the manufacturer and see what the problem is. They have installed a lot of these and say it is the first to do this. I hope it is something small. I believe once the get it working I will be pleased with it.

Just had it installed Tuesday so can't really comment to much on the working product yet but everyone I know loves theirs but I will say the company that put it in for me Weekly Electric of Newark Ohio did a wonderful job of installing it and answering all my questions and they went over all the aspects of how it works and what I need to do.

Our home is approximately 7,000 sq.ft. with a fully equipped office. This installation was installed quickly and expertly, Compared with other systems/manufacturers, this installation is accommodating the entire home and office at 2/3rds or less the rated output and half the cost. very efdfective.

the best way to describe this unit is worry free. When the power goes out the unit kicks in. The unit looks nice and actually this is an upgrade from an older model. Only concern was that when a part went out on the unit within within a few days, it took Generac over 6 weeks to remedy the issue. I almost went to a different brand because of it.

This was our first purchase with Generac and couldn't be any happier with the entire process. From answering questions about the products to receiving delivery, it couldn't have been any smoother. Great value for the price! Generac staff were very helpful and professional!

My unit was installed in March 2016. Other than the weekly exercise period, there have only been a few times when the generator kicked in due to loss of power. There has been no problem with almost immediate replacement of power. There has been no failure to kick in. I'm very satisfied and happy with my purchase and dealer/installer.

We are very pleased with our new Generac. We have had one at our last home and were very pleased with it. We like the new improved look and it also seems quieter. We know how it can come in handy when we have a hurricane because Hurricane Ike hit us and we had a/c, refrigerator, and lights.

In 2006 I bought my first backup generator. It was a 22kW liquid cooled and worked flawlessly. My new one is a 22kW air cooled and is awesome as well. At my old house, I plumbed it to my gas line, this one is on propane which it sips. The notifications to my phone give peace of mind. Great, great product. Beautiful. All other generators are losers.