I had experienced (3) basement floods due to power outages in the neighborhood causing my electric sump pump not to work. I finally decided to add a generator to run the whole house including the sump pump and thank goodness I did. We experienced any power outage and the generator kicked on immediately. Thanks Generac!!!

Have been wanting a generator as I have well water and live in a cold climate. Unbelievably, we had a power outage for 2-3 hours just a few hours after installation was completed on the day before a holiday! Switches over without a blink. Great service from my installing electrician, and extended warranty to boot. Couldn't be happier, and so relieved to no longer have to worry about weather!

Electrical and plumbing subcontractors were "hackers". Couldn't predict when they were to be at my house to do their work. Left gutter downspout in an ugly and rediculous work around. Took 2 weeks to get them back to fix downspout.Plumbers routed gas pipe with whatever fittings they had on the truck leaving the pipe as an obstical and trip hazzard.

New, for me, technology vs. setting an alarm to put gas in a generator that's outside. Relatively quiet and it tests itself weekly. Only had to use 3 times, but when the lights go out before it kicks in, it's a great feeling know it's there. A complimentary product would be a surge protector that would protect the entire house.

Generac system delivers power as advertised. System comes on within 3 seconds of power failure, runs my entire house and shuts off automatically when electric is restored. I appreciate the weekly system check that the Generac generator performs. I keeps me and my family assured that we will never again be without electric power.

Service beyond the sale was great though I was given some confusing information from the the company recommended technician who serviced the product post installation. The 22kw generator was set up with parts supplied with the generator and was set up by an electrician as part of my new home build. Long story, short, there was a flex gas line supplied by the company to be used to connect the generator to the hard pipe gas line from my propane tank. The tech told me in no uncertain terms that the flex pipe was inappropriate to connect the main gas line to the supply line as the vibration caused by the generator could cause the flex line to fail and should have been hard piped directly to the generator. The propane supplier disputed that theory and told me that vibration caused by a hard piped connection would be more likely to crack and lead to either a fire and or explosion than a connection made with the flex pipe that was supplied with the generator. Otherwise, so far I'm satisfied with the product and follow up service that was provided.

I have researched many generators. I work in construction, and the reason Generac was one that I really focused on was the quality of the equipment used on site. I don't regret purchasing my unit. It has worked several times without incident. Never have to worry when the power goes out. I live in a country setting and power is interrupted often.

We live in an area that the power goes off quite frequently. So we have already used the generac several times. I love it comes on automatically within minutes, and shuts off when the power comes back on. I wish we would have purchased one earlier. I highly recommend them!

We purchased the Generac system for our home about 6 months ago anticipating an active hurricane season in Hawaii. Luckily the hurricanes passed our remote island, but we did have several power outages due to high winds and downed power lines. One recently lasted 3 days! All of our refrigerated foods were not lost, we had lights in house and we were able to stay in touch with emergency news reports. We are very pleased with the efficient operation of our Generac. Best investment ever and have recommended it to all of our friends!

My new Generac whole-house generator eliminates the need to refrain from using heat/air during a power outage. Much more convenient. Also, the new plastic housing eliminates the serious rust problem we experienced with the prior metal encased unit. And finally, no more replacing the battery every year. The new charging system has come into the modern ages and does not charge all the time until the battery explodes. Like an iPhone or other device, it only charges when needed and stops at full charge. Overall, I am well-pleases with the new, larger unit and find greater peace of mind in ownership.