We have not had the occasion, thank goodness, for the product to show us how well it performs during a storm power outage or any other instance. My parents and my brother both have Generac products and are very happy with their performance and I see no reason for us to be disappointed, should the Generac be called upon to provide the power we need to run our whole home.

Generator arrived on time and was in excellent condition. Delivers on every aspect of description. Best price on market after comparing to several other units. Nice after sale offers on warranties and service. Would recommend to anyone. Installation was uneventful and operation after install was flawless.

We used to shudder when a storm was coming because we "knew" we would lose our electric. It was not if we would lose our electric, but would worry about how long it would be out? Could be hours to days. We can now relax since we know that within seconds our entire house will have electric with the Generac whole house generator.

Actually, aside from it looking good, We have no idea how well it works. We have not had any type power outage since installation. Further, we have attempted to "be there" when the unit initiates its bi-weekly "process". As yet have we heard it start up. Therefore, we're unsure if it works. We've contacted the consultant and he checked the time & date and the schedule and pronounces it "good to go". so, at this time, we are in a "wait & see' mode.

I bough my generac for one purpose and it meets that need To keep my house going when all the power is out. So I do not get excited over the product but I do feel a greater sense of peace knowing I will not be without power. Test Cycles run, Diagnostics show good to go. What more does anyone need, then to know, No matter how bad the storm Your Fridge, ac, heat, and everything else will be there for you. I do not recommend anything to anybody. Everyone should make up their Own mind.

Prior to this generator I had a carrier 42KW. You would think a larger generator would be a lot louder but you would be wrong. This generator so far has service the Basic needs at 22kW. I built my new home directly across the street from my old residence. When power went out the generator was so loud it woke me up. I went outside to see if I could hear the old generator running. I literally had to walk across the street up to about 20 feet from the home before I could hear the old generator running over the new one. I guess when your power goes out you don't mind the noise. It would be a huge improvement if they could insulate their generator better to reduce noise.

This unit needs a wiring harness or a different location for the terminals. It is difficult to get the heavy wire into the limited space provided and the location of the terminals is not easy to reach. I have not had a power outage since installing so I am not sure how well it will work.

So far the unit hasn't been necessary. It comes on automatically for it's weekly 5 minute run. Starts right up and shuts down afterwards. It is a lot quieter than I I expected, like a lawn mower as others have mentioned. Installation was straight forward, the contractors knew exactly what they were doing. Wiring through our attic was iffy because it is so flat up there but they managed. So glad we went ahead and bought it. Feel so much more secure.

As it turned out, our Generac generator had a defective control panel. The defect prevented the generator from properly switching the house over from the electric company's power supply to the generator's power supply. So, the first time the power went out in a storm, the generator motor activated, but because of the defective control panel, we remained without power. That caused us some real concerns and worry, a long 3:00 a.m. conversation with our electrical contractor, and two warranty visits to get the new control panel installed. Since then, the generator appears to operate correctly. The power went out one other time, and we had no problems. Just the same, we have a small remaining "trust" issue with the unit. A manufacturer defect can occur in the producing any product; we certainly understand and accept that fact. Yet both the manufacturer and the unit installer would do well to test for control panel defects. On the plus side, Generac fully stood behind its warranties. All in all, we like the generator, and remain optimistic that it will give us many years of reliable service.

Purchased at the right time,researched price,quality and performance ..picked Generac and experienced a power outage for 5 1/2 hours. Transferred over and back without a hitch.(mother in law was home and didn't notice anything). One of the best investments i ever made.