We had our unit installed several weeks ago and had a local failure of someone hitting a trnasmission pole. The unit went on immediately and ran continuously until service was restored. I was very impressed in that not even our automatic light timers were affected.

We live in a rural area which is prone to power interruptions, so we felt we needed to have backup power generation capability. After comparing several alternatives, we chose Generac. Installation went smoothly, and the technicians explained everything we needed to know about the system in detail. Since then, our power has gone out twice. Both times, the Generac unit automatically started up, and provided power as advertised. The automatic transition back to commercial power and generator shutdown went smoothly. We are very satisfied with our decision to go with Generac, and highly recommend the system to anyone who needs backup power capability.

We moved to NC into an area where there are not that many power outages, but having lived through hurricane Sandy and no power for 6 days, we wanted peace of mind for when and if there are some. About 3 months after moving into our new home with generator, there was construction work being done that caused us to lose power. We were it would be back in a couple of hours, 6 hours later, our Generac was humming along nicely. I have read where some owners have had problems during outages. I asked the local dealer about this and they indicated that many don't do the required initial oil change. We are going on close to a year and the generator does its test run without issue.

I purchased this product for the new home I just built. My wife and I are in our 60's and wanted to ensure we had backup power should we ever need it. Had an issue with motherboard but Generac warranty replaced it and back up generator unit now seems to working well. Bought Generac because of long term manufacturer and trusted trade name

It's early times yet, so I'm not ready to rate the installation and equipment. We had some qlitches getting the stand built, in part because the Generac team wouldn't do it (too high, they said) and we had to contract that job out. Attaching the stand to our house turned out to be a bad idea, because the house shakes whenever the generator comes on. The stand should, if possible, be free-standing. Ask me after it's been through a hurricane.

We have had this generator for 5 months and it was installed when we built the house. We had some storms come through this weekend in Mississippi and were able to use it for the first time. We were out of power for around 1 hour while we used it. It cycles once a month per my settings and when power goes out you will have power from generator within 10 seconds. When power from utilities comes back on there is no loss of power at that time. Only when you loose power, the reason is generator must warm um before it takes a load. Awesome product and for the price and performance of this unit it's a winner for all.

Got the unit about 11 months ago. Haven't had any power outage yet. It runs once weekly as it's supposed to. I did turn off commercial power a few weeks ago to test. Couldn't do it long enough to test the power shedding to the furnaces. But no issues yet.

We live in a wooded area and power goes out frequently. I love the peace of mind that our Generac generator provides. If it goes off at 4:30 in the morning, it activates quickly enough that our alarm clocks don't even need to be reset. Very reliable.

Unit looks good and is an upgrade from 15kw to 22kw whole house with ABT. The old one gave up the ghost during Hurricane Mathew and left me for three days without electricity. Upgraded with the new unit shortly after the hurricane and have not had a power outage that lasted more than a few seconds, so, the generator has been virtually unused except for it's weekly self test. Will know more the next time I have a major outage.

In planning our new house, we knew we wanted a natural gas generator since we have somewhat frequent power outages in our area. It has been such a relief having our Generac. The way we had it configured, it's almost like there is no power outage when it happens. It's worked wonderfully so far and we're thrilled with it's performance.