The installation and testing of this unit was flawless ... apart from a little hiccup in connecting the wifi, but the technicians soon had that figured out and the wifi tracking/performance monitoring system now works very smoothly. We expect that this unit will deliver all of the reliable service we hope for from it.

I am very happy with the installation labor used . Explained operation and expectations. Happy with operation of generator. It can handle whole house with 5 ton and 3 ton ac unit. Its a spend of money, but I'm happy with everything. Paid for extra 5 year warranty. Its a machine it will break down. The installers will be notified of improper operation immediately.

We had the 22kW unit installed almost a year ago after suffering through 3 days of 95+ degree heat without power. The installation went very smooth. The electrical contractors were knowledgeable and easy to work with. During the past year the generator has performed it's weekly exercise cycle without a hitch. This morning we had our first power failure since the installation. The generator automatically kicked on and we had power after 15 seconds or so. Utility power was restored 2 hours later and the generator performed perfectly during the outage. The only issue we had was when the A/C kicked on the lights started pulsing and the generator itself was pulsing. I sent a text to our contractor and in less than 20 minutes the tech was here to adjust the NG flow/pressure. Great service! I highly recommend this product for anyone who wants peace of mind that comes with knowledge that you will have a continuous power supply when bad weather hits.

Very clean design. Powerful. Somewhat easy install due to great instructions. Runs quieter than my 8k portable. Smart switch simplified the install. Wifi was easy to set up following the instructions. Powerful twin cylinder engine looks easy to maintain. Looking forward to acomfortable life nest storm outage.

Based on power outage testing performed after installation by our installer I was impressed by what the unit does, but more impressed with how quickly it does it. Initial quality seems very good, and the unit design is attractive. I'm almost excited for our first real power outage.

Built my home in summer of 2020, installed the 22kW Generac onto the home and I have never been so happy. Every outage it performed perfectly, every month, it tested perfectly on the 1st. Every time I use the APP to check it or update the maintenance, it’s all good to go. I can’t say enough good things for this product. People, if your just not sure, do it, you won’t be disappointed.

We LOVE our new whole house generator. I have oxygen machines that require electricity to charge. It gives us peace of mind to have the generator in event of power failure. We have had one power shortage since installation. It came on promptly, powered our house and used very little gas to run for about 4-5 hours. It is great! Also increases the value of our home. Love it and am so glad we purchased!

I am very satisfied with the product, but ... The installation manual needs to be re-written. It appears that everything is easy once the new owner has connected the device to his home network. FYI - not everybody has Internet or a home network with WiFi. The book says that if you don't have WiFi, go to their website, but the website asks for your serial number and then your SSID from your home network and will go no further. OK, call the 24/7 help line to get a super secret Activation Code. OK, but the work workflow tree doesn't include any reference to entering an Activation code. OK - just bumble along. The sequence of inputs don't follow what is in the book. At one point it demands that I insert my USB. What USB? There is nothing in the book about a USB. OK, just escape out of that. Stumble along, and things do eventually work out. They really need to hand a new generator and their installation manual to a capable first time installer and notice where he gets tripped up.

Our Generac generator was just installed 5 days ago and today we had the ‘Run Through’. The generator runs perfectly! The generator installation was done by For-Tech Electric located in Lakewood, NJ. They took care of everything including getting the permits and scheduling the final inspections. I will forever sing For-Tech’s praises. Dave priced our unit out, Rachel kept us abreast with everything that needed to be done, and the guys that did the actual installation were excellent. (And speaking on Rachel, she is loyal to her employer to a fault. She is so good at what she does....so knowledgeable and just a wonderful person!) Thank you Generac and thank you For-Tech Electric!

The 24KW Guardian is a perfect match and will handle everything we have during an outage. We used Current Electrical Services (Lacey Springs, AL) for the purchase and install. They were the best price out of four Generac recommended companies. Mike Coons was very thorough when it came to explaining capabilities and answering questions. Patrick and his crew only took 5 hours to install the generator and transfer switch. They cleaned up before they left. The install looks great!