Had been in the process to get a 22KW installed and then Ida hit. Power went out Sunday evening about 5:30 on 8/29. We were running the house on a 17.5 KW portable Generac but getting fuel had become an issue. Our dealer texted me the following Thursday AM about 6:30 and asked if we were still without power. I replied yes and they showed up a couple of hours later to install the unit. 5 hours later we were up and running. Everything went well until Sat AM when the unit shut down. I went to check it and the enclosure was full of oil that had leaked out of somewhere. I refilled it and got it running but it continued loosing oil. We got power back on Sunday evening. Unit now goes into over start shut down. Dealer came and did the first service but the unit still will not start and run. We suspect it has a bad circuit board so am waiting on that so we can get it started to find out where the oil is coming from. We suspect it is a rear seal since oil is coming from the exhaust end. Service tech also noted metal shavings in the oil. Bottom line is we are still without standby protection.

Unit works great on Auto mode. My biggest complaint is that after repeated attempts to get the Mobil Link set-up between my cell phone, the generator set, and the automatic transfer switch, it is still not able to communicate with my cell phone. To me, this is an absolutely worthless feature and is probably hundreds of dollars (that I paid) that was needlessly spent. A feature that doesn't work easily and intuitively isn't a feature. I have given up on trying to make this work. Generac needs to send someone to my residence and get this working for me.

Finally made the leap and had the 22K installed for our home. Product appears to be well made and will provide all the necessary power to keep our large home up and running. We have required durable medical equipment and power is a must!! Installer was knowledgeable and meticulous. Two transfer switches, generator and one power modulator as well as buried power and gas lines and you can't tell he was ever here. Generator ran its weekly test right on schedule. We are ready for "old man winter"

First off, let me say the generator and the crew who installed would get 10 stars if possible. Make sure installer has someone to handle all permits and follow through as we had to run on generator all night due to permit not being sent to power company

We live in SW Louisiana and decided on the Generac 22kw back up generator primarily because of name recognition in reliability and its sleek authoritative appearance. To stay ahead of the hurricane season peak, we thought it was prudent to have our portable generators serviced. When we were told one of our existing portable generators needed to be replaced it was a no brainer in deciding to opt for a whole house stand by. We also had just recently experienced an unusual several hours long outage with our electrical utility company and the inconvenience was fresh on our minds. So we made the decision and the unit was installed just two weeks before hurricane Laura struck. No one could have imagined we would be hit with a category 2-3, almost 70 miles inland with such veracity. The power grid was decimate. And when power went down at 3:30 a.m. on the morning of the storm we were ready. The swap by the transfer switch was the length of our outage, which was a matter of seconds while the rest of our neighbors endured a seven day outage in our subdivision and many others are still without power on day 11. Our whole house stand by generator has already proven itself to be well worth the investment with reliable and quality power generation. The concern of unexpected outages is a thing of the past. And as a retiree of 28 years with an electrical utility company, I have confidence in the safety the automatic transfer switch provides for the men and women who work to restore the electricity to our homes. So, it's a win, win and was just in time for the storm.

I did my research and found Generac to be the best for a full house generator. The price, the features, the size, the look and the company itself were all the reasons I decided to go with Generac. This was a perfect combination for our needs. I liked the product so much, I gathered 7 of my neighbors to purchase one as well. All did their own research and decided that this was the best choice.

Voltz Electric was wonderful to work with in this process. Answered all of my many questions!! Work was done with respect to my property and by very polite electricians. Looking forward to being able to have my entire home covered in the event of a power outage! Especially the sump pumps, AC, furnace…And more!

I live in Texas, and I am sure a lot of you heard about the snow and hard freeze that crippled our power grid. that storm made me, and my wife realize we needed a generator. I had my 24kw installed this past July and I haven't had to use just yet but knowing and having that piece of mind that when an outage does occur, my lights will be on when others won't. And today I just had the GenMon installed today. Having this generator installed was and is a good investment.

I selected Clearbrook Electric, of Clearbrook MN to purchase the 14KW model G0072310 based on previous reviews, availability and price. The company responded quickly to my quote request and kept me informed throughout the ordering process, answering my questions, and scheduling the installation. Tommy and his crew did an excellent job installing the unit and kept me informed throughout the installation, testing and explaining the functions, warranty as well as maintenance services. The crew did a fabulous job cleaning up and back filling the gas line and power trenches.

Great installation job by the company I selected. Only twice has the generator kicked in but each time was a source of relief knowing I had power. It is the 22kw air cooled and seems to power the house entirely, at least the appliances I had to use and the cooling/heating system. Lag time was approx 30 to 1 min but there was power thereafter. Just long enough where you do have to reprogram the clocks on the microwave and stove, etc. The generator is situated in a nice outside structure which seems durable. I also liked the fact it was bolted to the cement and there was a shroud that covered the bolted area. It is associated with some noise but is markedly different from the portable generators (my neighbor has one and I can hear it clear across a field at least 200 yards. Appears to be low maintenance with the generator cycling to check itself I believe twice monthly. I have yet to see it cycle. Will contact the installation company when oil change , etc is needed. Overall, I believe it was worth the investment for piece of mind and also safety and comfort. So far looks good and works great.