After last winter storm that left us cold and dark for several days we put a generator to the top of our home improvement list. Being old enough to know better we dismissed portable models that would have required frequent fueling and many extension cords. A semi-permanent model with manual start and transfer switch would work but again, as we get older the trips out side and to the basement could be hazardous, particularly in the dark. We decided on a "whole house" automatic model. Generac repeatedly came up as a popular option. Researching products I found they had been in this business for many years and had developed a scalable design with a range of power output. Reliability of a mature design is very good and was a high mark for us. There are several local dealers so service and repair is assured. The generator unit has high quality fit and finish, no tangle of canbles or ill fitting panels. The sound level during self test mode is less than my neighbors lawnmower. Suffice to say we are sleeping easier knowing the lights and heat ( or cool in Summer) will stay on.

Overall this unit met all my expectations. It worked the first time it was turned on transferring to the load correctly and shutting off. The unit looks good next to the house and has very understandable features. The unit has just been installed so will have to see over time about reliability. I would recommend this product to anyone having reliability problems with their local electric utility.

This product is as advertised and works as it should. I am very pleased with this generator and its operation. I am confident that I can rely on it to protect my electrical power requirements. The only problem I had was actually getting the unit and having it installed. The actual choice to buy was easy and the cost was acceptable for the security it offered and paying for the unit was easy but delivery was three months later and installation was another three weeks almost 4 months after I decided to install a generator. And the advertised 7 year warranty free was the final factor and I still don’t know if I have that warranty. I haven’t seen any notifications explaining my warranty or even if I have a warranty yet. I called my installer but they said that was provided by Generac and they would be sending me a notification and explanation of my warranty, but haven’t received anything yet so it’s another thing that I’m waiting for. So I like the generator but I’m not thrilled with the company so far.

The cost of a backup generator buys you peace of mind and comfort. That only works if the generator is reliable and easy to use. Let’s face it, my old gasoline powered generator is reliable IF I perform all my maintenance regularly at 1/8th the price. BUT... I don’t do the maintenance, I don’t want to haul it in and out of the garage, hookup all my extension cords in the huricaine, and haul gasoline if you can find it. A Generac whole home generator is always reliable and hands free. Now that is peace of mind.

Living on the East Coast of Florida for the past 5 years has exposed us to 2 hurricanes. We decided to get rid of a portable gas generator that could only run our refrigerators and some portable fans. We choose a 22KW Generac whole house generator, which was just installed. We got the 10 year warranty from Generac and are looking forward this unit providing power if (or when) our area has another hurricane pass through our coastline. Complete Electric did the generator install. They are very professional, knowledgeable, friendly and efficient. Would recommend Generac and Complete Electric to anyone in the market for a quality generator.

James, Dylan, and David did an excellent job of installing and testing our new Generac system. They were courteous, skillful, and very knowledgeable in this installation process. We look forward to our new system providing comfort and peace of mind in our Florida weather.

We had the unit installed to replace an older outdated unit. This new unit was powerful and installed in 4 hours! We were hit by Hurricane Irma two days later and of course lost power. The unit cranked right up and provided the whole house with all the power we needed. It ran both large a/c units and the water pump along with everything else necessary to be comfortable. It runs very quiet for such a powerful unit. I recommend this unit with no reservations. It ran for three days straight before the power was restored. Life saver! thank you.

We live several miles from town on a farm where heavy storms can take out the power for extended periods of time. Drifting snow can block the roads for days. With aging parents, one with alzheimers/dementia, I now have peace of mind knowing that I can bring them into my home for warmth, food, and comfort in the event of an outage. I can now go to sleep listening to howling winds without worry. These things make this purchase a fantastic investment for my home.

Great experience from initial consultation to the final walk through. Very quiet when it runs through its weekly test. Very pleased with the look and appearance in property. Perkins Generators of Sharpsburg GA came recommended by a trusted electrician and they did not disappoint.

we decided to go with a whole house back up. Only name that came to mind was Generac. installation went very well. and all aspects of the project went without a hitch. when the project was complete, there were no problems and the generator started right up. it is good to know we have a generac if we need to use it.