I originally considered 26 kW whole-house generator, but I settled for 10 kW unit due to location of natural gas meter compared to optimal location for generator based upon recommendation of independent installer. Larger generator would have required 150+ feet of 2" gas pipe — 10 kW unit easily connected to existing 1" gas line. I was able to service everything in 2400 sq ft home other than washer, electric dryer, electric range, and central air conditioning compressor from included 16 circuit automatic transfer switch. Power restored in 30-45 seconds after simulated outage (flip 100 amp breaker in main box feeding transfer switch). I appreciate the fact that transfer switch waits for power to stabilize after utility power comes back on before switching back.

Bought our 16kw natural gas unit six years back. The only times it ran was during short power outages lasting a few days and weekly runs. Hurricane Ida hit and we thought things were under control. Six hours into the storm and it shut down permanently. The next day I found the cover missing which allowed rain to get into the generator itself shorting everything out. Calling Generac we were told it was an act of God and our extended warranty would NOT cover it. Upon further evaluation we determined it was what I consider a manufacturers defective method of bonding the top to the subframe. The top or rather frame while locked on both sides, remained in place while the lid, held in place with sticky foam tape flew off. The tape didn't even leave residue on the lid. We just got the insurance company to agree on replacing it since Generac stands by their decision. We had to go with Generac again, but I will drill holes and bolt the lid in place this time. So a word of caution to everyone, BOLT THOSE LIDS TO THE SUBFRAME. I hope the business that installed the new unit can file a claim for the techs time to install it since insurance merely paid for the new generator but not installation. The techs did awesome work and even corrected a few issues from the first install.

The Generac was installed just yesterday and I was impressed by the 3-man team as they did a professional and quick installation. The unit looks great, is quiet enough to not intrude on neighbors or our household and initial tests indicate it will meed our total house needs. I'll review again in the event of a significant power outage which will give me a basis for comment on its performance.

The purchase, delivery, installation of our Generac in a word was "Outstanding". All installers were terrific, kept informed what was happening, the why's and don'ts sort of thing. Our's comes on every Tuesday at 1300 hrs which give us comfort that if power goes out we will not be inconvenienced. The unit itself looks great. As we live in a small town (close neighbours) they know when our unit is "on". In summary, if your looking to "power" your house when power outages occur look no further that purchasing a Generac (our Generac was installed by Gentec Services, Ottawa, Ontario

Features, appearance, quality, and the installation work was beyond what we ever imagined. The unit speaks for itself. We did our research, and without a doubt GENERAC is the way to go. Elan Electric was the company we hired to get the job done. Kudos, to the team! Josh, and Tom and TJ, professional, and very informative. Never got old when we had a question, and we had a lot of them. they were rated FIVE STARS when we found them, WE give them another FIVE STARS, BRAVO to ELAN ELECTRIC TO A JOB WELL DONE. Yes, we will refer anyone towards GENERAC products, and to Elan Electric.

We live in a rural area and having a whole home generator gives us the piece of mind we need for power outages. This model gives us more than we ever hoped as far as ease of use and power management. The self test is quiet. The LED light makes it easy to check on the generator status. The aluminum housing is durable, yet a color that goes with any house colors/styles.

I knew about the Generac reputation and was recommended to AQM for purchase and installation. The installers certainly practiced the past rule of customer first which today seems to be the exception. I would not hesitate to recommend Generac and AQM for the above reasons.

I just finished installation of a Generac 22kw 70422 unit to replace a 10 year old Generac 20kw model. The installation went very well as I was using my existing ATS. The wiring diagrams could of been a little clearer identifying where the wires needed to land and how many the unit actually needed to function properly. Four of the five terminals were clearly identified the 5th wire required a little research. It would have been helpful if I would have know the gas line from the unit was 3/4 inch rather than the 1/2 inch used by the 20kw model. The WiFi instructions were as little cloudy but after the calling the helpline I received outstanding service. Hopefully this unit will last for many years! I have installed about 6 of these units over the last 10 years and the 20kw model I just replaced is the only one I have had issues with. I would strongly recommend Generac to others seeking standby power options!

Why did I pick a Generac Standby Natural Gas generator? There are many reasons. First, I purchased my first 15 KW Generator Standby Generator, Model 04760, in 2005. It has been through many power outages over the years and has come on overtime. Secondly, this year with Hurricane Irma, we lost power for over 60 hours and my Generac Generator worked continually with no problems. I had AC, lights, refrigerator, stove and everything else while most of my street did not. Could not ask for a more reliable unit. Thirdly, having Natural Gas to the generator provides the needed fuel without refilling anything tank. Fourth, the Automatic Transfer Switch worked just like it was design to do. This is some of the reasons, I had a new Generac 22 KW generator installed this past week. It quieter when running and Exercise Timer provides the necessary exercise of the generator on a week cycle. This is great for the unit living near the beach. Also, the new Hurricane pad is great for us that live in Florida. Could say more for the wonderful Generac Standby Generator. John Hilliard

I bought this unit to provide comfort during our frequent power outages in our neighborhood. I also bought it so that my home can be a place of refuge for my five small grandchildren during a hurricane. It has the automatic features for turn on, maintenance monitoring, and weekly test runs. The WiFi monitoring was a requirement for me. Another key was our provider who has a great reputation for quick, responsive service.