We have not had a power outage since the generator was installed but we are no longer worried about the sump pumps not working and allowing the basement to flood.. (again). I am happy with the installation prossess and the people involved in it. Also happy with the appearance of the unit. All in all very pleased with this purchase.

Mike S. in Washington MI My 22kW whole house generator was installed in September, 2016. I live in an area where the power goes out from time to time. We have a well and with my travel schedule our Generac generator provides me peace of mind they will never be out of power. I would highly recommend this product. The local installing contractor did an excellent job in coordinating all aspects of the project from estimate through final inspection. This was one major project that went very smooth.

I just today had Serial Number: 000000003010512219 Unit Description: 22KW/999 GUARD-NO T/SW AL installed at my home I got the unit from local provider here in Houston, TX Wired Generators I was impressed with the workers that did the installation and being powered by natural gas I do not have the worry of filling a gasoline tank or change out a propane tank. I was also pleased with the low noise level when it was running. Last year I was without power for 11 days during freezing cooled weather and being on the Gulf Coast have hurricanes to deal with as well.

The contractor that installed instructed me on the installation, use and knowledge of this equiptment. I can now have a piece of mind knowing that the generac generator will kick in when power goes off. Also no gasoline just natural gas which relieves me of much work. My neighbors are very interested and are impressed with ease of the generatot.

Generator running on LP is a little loud, but performs well. I would like to see more features for the mobile link: Let me start off by saying, Mobile link is decent for a free application. There are so many things they could have done better though. All the functions on the Generator Control pad for number one. It's linked to my GEN, why can I not control any of the functions of it. Second and most important to me, what load is my generator running at? Can I add more? Now I have to go buy a separate digital load device to monitor. Over all I am happy with the GEN and APP/Software, just wish they would have put more thought into it. Overall Generator runs great with no issues and you definitely can not beat the 10 Year warranty they are offering right now!

I just got the home standby generator hooked up. It was tested and started up right away. I so glad I have a generator that I can count of when the power goes out. I would like to thank the company for giving me a list of certified Generac installers. The installer was very professional, arrived on time, was very knowledge, and did and great job.

Our 26KW generac was delivered and installed May 16th. It ran 3 test cycles and then we had a 90 minute power outage. We immediately noticed oil spillage all over our freshly poured concrete pad. We open the Generac and there was frsh oil all inside. We contacted our dealer and they diagnosed that the seal was improperly installed from the factory. A few later, the technician took everything apart and fix the issue during about 3 hours. We purposely ran the Generac for another hour to ensure there was no oil leakage. We accepted that there may a bit of residue. The machine ran other test cycle and there is oil spillage again. We are so disappointed that our machine seems to be a lemon and has endured this much work and it is barely 1 month old. Now what ? please help

Installation was a 2-day affair as wiring and gas plumbing couldn't be completed on Day 1. Price reflected in literature has little bearing on total price, once add-ons are counted. Product appearance is acceptable to the neighborhood HOA rules, but the cover has a degree of concavity that tends to hold some rainwater. Otherwise looks and performance so far is excellent. Durability remains to be determined.

The unit comes mostly intact but finding someone to install it is a major headache. called multiple Dealers only a 2 called back and when we said we had already bought the unit they weren't interested in just the installation. We found a friend whose an electrician to do the electrical and had to switch propane suppliers to get the fuel hooked up. it runs well but requires alot of outside work to get it installed.

We lived and worked in Afghanistan for almost a decade and experienced the "norm" of needing backup power generation. With Hurricanes, Ice Storms, and concerns about rolling blackouts from unstable utilities, the concept of NOT having backup power was foolish. We studied the problem and solutions for nearly 90 days before we arrived at the best solution, which was a Whole House Generator from Generac. The price was great, the quality of manufacturing (in the USA) was exceptional, and the unit works exactly as expected from the very first power loss test. Having worked with HUGE commercial diesel generators, we were also pleased with the sound level, and low carbon footprint from the Natural Gas supply. Now we can rest knowing we are covered in an emergency - and I love the 900 CC Engine (reminds me of my last motorcycle). If you are a "Prepper" - this is your unit. Also, if you are a Veteran, make sure to purchase through Home Depot or Lowes, (or) wherever you can get your GI discount! I am not sure if Generac will post my contact information, but I can give you a step-by-step on the install process along with some suggestions to help ensure you are installed, "On-time, to Specifications, and In Budget." (PMI Project Management framework.)