Purchased the 22kw unit recently, built a pad and had it connected to service. Outside of tests, have yet to have a need for the unit to take over powering our home. Have been very pleased with the straightforward instructions and the ease of manually cycling the unit. The quietness of the running unit was a nice surprise too.

I live in an area that can have long outages after storms. Even though at first i thought it a bit of a luxury, a few months after installation i had an accident that left me paralyzed. Now with power chairs, electric controlled beds, lifts and chairs it has become an indispensable asset.

I live in an area where our power goes out at least once a month. To know that we do not have to worry about that anymore is awesome. The installer we had that was qualified to install by Generac was very knowledgeable and informative. He let us know what he was doing throughout the entire insolation process. After the install he went over everything very thurally and insured us that if we need anything to call him! Great job Generac!

Extremely happy with product and the installers I had. Just had it installed in first part of December. Our power goes out quite frequently in our area so I figure the unit will pay for itself in 3-4 years. I maintain all my equipment on a yearly basis so I will have to wait and see how reliable the unit is. I just can't say enough about the installers, the absolute best I have came across in 20 years I have lived here.

I purchased the first unit for our home and a second unit for our cottage, about a month later. The units are performing great, they are currently set to cycle on for 5 minutes once per week. Had one very short power loss at our house and the generator did its job. It started within seconds of the power loss and shut down promptly after the power was restored. I am very satisfied with the design of the unit and the installer did a great job!

We live in the south and figured this would just be a "what if" we had ice or snow product. Rarely do we have a winter in which we encounter a power outage from ice on the lines. However, we have already been grateful for having the Generac installed. Every other Wednesday it comes on and tests itself like we had the electrician program it to do as was specified in the instructions, but twice we've had the power just pop off for other mechanical reasons in our area. In fact, last night the generator kicked in at 11:45 p.m. when the transformer outside decided to "die." It took the electric company till 2:20 a.m. to get the power back on. We were glad for the heat, don't laugh, but we had a low of 32 degrees last night and for us that's a little low to be without heat. Also, we didn't have to worry about the food in the frig. The other time was during the fall, when the temperature and the humidity were both still very high. We were able to enjoy the afternoon inside while cool and relaxed. My dad is 92 and I am also retired so having a comfortable home is very important to us and our generator makes that all possible. Don't hesitate to buy a Generac. It's reliable and wonderfully efficient.

I love everything about this product except one thing.....there is no app or internet based access to my Generator. When we are away sure would be nice to click on my Generac App to keep status of what's going on with my unit.....Seems this would be a given in this day and age of technology. Let's hope that this will be available in the near future and be adaptable to my unit. Also I was unable to upload my pics as you have a 5MB limit...my mobile phone takes HDR pics and are bigger than your limit - that's unfortunate...maybe just restrict the total size instead of the pics themsleves.

We have only had Generac backup generator a few months. During that time we have had some power outages. The power went out and within 5 seconds Generac back up generator started and ran just as promised until the power returned (close to an hour). We are reminded of the Generac's presence every 3 weeks when it tests itself by starting up and running for about 5 minutes. That is a reassuring sound!

Our new 22kw air-cooled Generac replaced a smaller Generac unit we had previously installed and which was also working fine at the time, too. We just wanted more capacity so we could add circuits. Both our Generacs have performed as advertised during every power outage. They have kept our well, HVAC, three freezers, two fridges plus the main floor of our home all powered up.

The general speaks for itself I'm enjoying it very much when the power goes off I can continually enjoy my day at home whether it cooking cleaning or whatever I do t have to sit around and wait for power to come back on and great features to keep everything running in your house. Thanks Generac