I've had a Generac 15kw generator in my home for the last 15 years the case started getting a little rusty but the generator work perfect I replaced it with a brand new 22k Generac generator with the aluminum case hopefully this will last me another 15 more years. great product

this unit was a replacement for a 18kw generac , it only lasted for less than 500 hours less than 8 years old. current one 22kw on its first weekend run, it started to have a slight surge. found the air filter had to much fire retardant on it changed out for new now its ok. hope this one lasts longer!

Service beyond the sale was great though I was given some confusing information from the the company recommended technician who serviced the product post installation. The 22kw generator was set up with parts supplied with the generator and was set up by an electrician as part of my new home build. Long story, short, there was a flex gas line supplied by the company to be used to connect the generator to the hard pipe gas line from my propane tank. The tech told me in no uncertain terms that the flex pipe was inappropriate to connect the main gas line to the supply line as the vibration caused by the generator could cause the flex line to fail and should have been hard piped directly to the generator. The propane supplier disputed that theory and told me that vibration caused by a hard piped connection would be more likely to crack and lead to either a fire and or explosion than a connection made with the flex pipe that was supplied with the generator. Otherwise, so far I'm satisfied with the product and follow up service that was provided.

The day after we completed our installation and testing, the power went out due to high winds and storms, withing a few seconds of the power dropping the generator kicked in and we had power once again. The power was out for approximately 2-1/2 hours and when it came back on the generator shut down as expected and is ready for the next outage. Awesome to have such a reliable and efficient product to place peace of mind and a safe feeling up here in the Eastern Upper Peninsula of Michigan where the weather brings ice and snow this time of year. We added the cold weather kit and Mobile Link unit as well just to make sure all is ready.

I bought a Generac for my CPA office first. The electric has been out in the past during January- March when there are IRS deadlines. I now do not have to worry about an outage. I work on a client's database at my home away from the server @ the office....It just made sense to purchase a Generac for my home. We installed it behind a crepe myrtle on the side of the house. I am very glad that I purchased Generac.

We have only had Generac backup generator a few months. During that time we have had some power outages. The power went out and within 5 seconds Generac back up generator started and ran just as promised until the power returned (close to an hour). We are reminded of the Generac's presence every 3 weeks when it tests itself by starting up and running for about 5 minutes. That is a reassuring sound!

We live in the country and being isolated wanted to be secure in our all electric home. The Generac back up generator was the size we needed for full home back up, could run on propane and had the load shedding feature we wanted. It is powerful and reasonably economical so that we can be self-sufficient for up to 30 days. Given the uncertainties of today, this is what we wanted. Unit has all the remote inlaces you could want and operation completely automatically. Our Generac dealer did the install and does the routine service. He is expert and responsive. This was a great investment and no doubt has increased the value of our home.

I have already used my generator twice since its installation. Both times I lost power during storms, I was in the middle of cooking dinner and doing laundry. The generator restored my electric within minutes and I was able to completed my tasks in a timely fashion.

This has been an excellent product. It has been exactly what we desired. The installation team was professional and knowledgeable. We did have a minor issue with the generator that was resolved quickly and have had no issues since. I would recommend the connection package as it allows for remote information and updates.

Within ten days of the initial startup, we had our first power outage on Memorial Day afternoon. within ten seconds or so, our whole house was up and running on our new unit. It was a great feeling. A/C up and running, everything. It gave us a great feeling.