The generator arrived on time well packaged and undamaged direct from the factory. It was installed by my local electrician and plumber without any major problems. The cabinet looks great and the runtime doesn't seem to bother my neighbors. First time we asked it to generate during a power outage it worked flawlessly.

The wiring connections were mislabeled so the electrician had to spend hours with product support to figure it out. It actually came from the factory with the control wire connection points mislabeled. This additional time really increased the cost of the install. This 24kW doesn't run my tools as well as the 7kW Honda I had. Never should have switched to a Generac that is rated with 3 times as much output. Never get Generac'ed again.

My generator was up and running yesterday. I feel so safe knowing that my power will not go off. I work from home and the need for having my computer, internet, and work tools up and running is so important to me. The employees were great throughout the entire process. The company has been so professional even acknowledging a coupon for annual service that I got in the mail. I am so glad that I installed my generator and will recommend them highly to my family and friends.

From the initial salesman and company administrator/scheduler, to the gas/plumber and electric crews involved, I can easily say (& recommend) Generac (& the Generac Super Center processes as being a wise decision and excellent process in providing a great back-up electricity solution for my home. All aspects of this process were professionally exemplary and excellent.

we live in a rural area, and several times a year have power outages lasting 1-2 weeks, with one outage lasting 3 weeks! My portable generator was ok, but costs $30.00/day for gas, and I had to get up in the middle of the night to fill it up. Not to mention that if I was not home, my wife was unable to start it up, etc. No more! Within a few seconds of power-loss, everything is back to normal...my well, AC, furnace, everything! Awesome.

Just bought this 22kw Generator to replace a 12kW Dayton that no longer worked. This is way better. Two things I would like to see on the website with the description and Brochures. 1. A downloadable Owners Manual. 2. Direct link to repair parts and service packages. Otherwise a great Generator. I especially like the 10 Yr extended warentee. This clinched the deal for me.

I decided to buy a whole home generator. After reading lots of review Generac was the clear choice. I called Optimize EGS in Baton Rouge, they came out and explained the process. The crew came to install a Guardian 22 kw unit. The were professional and did a great job with the entire process. We ran a test run after the install. I am now prepared for any outages now! No more one month outage after hurricanes!!!!

We just had this installed last week the 14th to the 17th . no power outages yet but we are ready now for them. It looks nice appearance wise . The only thing that scared the beegeebees out of me was we were told every other Wed it would turn on at noon for 15 mins BUT it turned on at midnight for 7 mins Wed night woke us up out of a dead sleep . So we do need to figure out how to change time on that . kind of comical we had a good laugh .

Been without power in past and had to get portable generators out, run drop cords and decide what to run. Now when the power is out, I just sit back and wait a minute the Generac starts. up and all is back to normal. Already experienced a power outage since I've had it installed. It was nice sitting back and life was restored to normal without leaving my chair. Knowing everything is going to be alright is a great peace of mind. Highly recommend especially if you have medical equipment that needs power like me. Go the extra step and raise it up off the ground like you see in pictures, will make it easier to service and keep water out during most storms. My set up powers the house and shop also with one unit.

We have had this unit 7043 installed almost 2.5 yrs ago. This year alone it has been on line 3 times, the longest is about 10 hrs. It has started every time when it should have and has shut down appropriately. VERY DEPENDABLE Would be nice in history if they showed how long on generator power each time.