James, Dylan, and David did an excellent job of installing and testing our new Generac system. They were courteous, skillful, and very knowledgeable in this installation process. We look forward to our new system providing comfort and peace of mind in our Florida weather.

Bought New Generator, it is missing the skirting, and missing the wifi module, it came with a letter telling me to scan the QR code for the wifi module to be shipped to me, but when you scan the code, it says my generator is not an affected model, and will not be sending me a module, although it is on the invoice that it is wifi enabled and does have wifi, but the unit is missing? Will call and see what can be done about it i guess

We are very pleased with this generator. We have not had a need for it yet, but are very confident that it will operate as we were instructed. We are also very pleased with the electrician in his installation. He is very knowledgeable and precise with his work.

I was very impressed by the quality of work these guys performed. They paid very close attention to detail and were very friendly. I would definitely recommend them to a friend or family member. Russell was very patient in answering all our questions leading up to installation,

We have only had the gen for not quite 6 months but it worked fine for the 2 times we lost power. I hope it continues working as well as it has so far. During one of the outages it started out as a brown out. The gen started up and took us off the main grid due to the fluctuations just in time that we missed the surge that followed and damaged a lot of peoples appliances down the line.

We lost power for four days during Irma and ran off a portable generator that was wired into my panel. It also ran off my propane tank so it was a pretty good deal--didn't need to get gas, etc. However, I lost an electrical device or two and was concerned about the bigger appliances (refrigerator, A/C) having problems in the future so decided to upgrade. Other than a ding in the lid (which we didn't recognize until the electrician unpacked the item, long after shipping--how would my wife be able to inspect this upon delivery, especially since the GenPad was on TOP of the generator on delivery?), the unit was pristine. Installation was done via a local electrician who has done much work on my home over the 20 years I have been here, and my gas company handled the gas hookup. I probably did not need 22KW, but it was only a few hundred dollars more than a 17KW or 20KW, so decided what the heck. Very happy to be protected this upcoming hurricane season!

I was impressed with the planning and professionalism each step of the way, including helping me compile the package required for HOA approval. Final install happened 2 days ago and went off without a hitch. Demonstration of operation was helpful and straightforward. Unit ran well and powered everything in home as advertised. Nice peace of mind living in SW Florida.

After many power outages in 2020 we decided to purchase a generator. We chose Metro Electric to install it because they had the best presentation. It was installed on May 26, 2021. It was a rainy day but the electrician and plumber had tent coverings so they could proceed as planned. When they came into the house they had foot coverings so as not to track in any dirt. We felt they were very professional and knowledgeable. When the electrician was done, he came in to explain the Operating and Maintenance Binder. It said our generator would come on every Wednesday at 12 p.m. and on 6-2-21 it came on at 12 p.m. And on 6-9-21 we had a very short power outage in the morning and the generator immediately came on and then again at 12p.m. We are very pleased with the installation and especially the power outage start. That was great evidence that our system was working.

With the frequency of power outages that we experience, although short lived makes this a wonderful way to proceed "as if nothing had happened". We have Medical equipment that needs to be active 24/7 and this generator setup alleviates all of my anxiety. With the Propane Conversion Option, even in a catastrophe, where natural gas was cut off, we would continue to run without a worry. Thanks Generac!

Bought at a common big-box home improvement store for $1800 and change (including the upgraded 10 year warranty)....much cheaper than the staggering $4899 suggested list on the website. Installed easily. I did it "hot" so as not to need inspections or involve power company by pulling meter. Spent about $150 on some flex conduit, wire, fittings, etc. Had trouble getting it to connect to WiFi,. Spent two hour plus long sessions on phone with customer service ladies who were clearly working from home. They were nice ladies... friendly and did their best, but they were clearly working off a script or flowchart, and I would rather talk to someone who has had their hands dirty installing one before.. Ultimately she told me i needed 2 GHZ wifi when I was using 5 Ghz.. Bought a repeater to separate the bands and now I'm good. Also bought the option lifting hole plastic covers for a better finished appearance.