Bought this generator a few years ago and have done annual service. It has failed all three times it was needed. Local dealer has looked at it, but doesn’t have a clue. Do not buy this product, it will let you down when you need it!!! Generac will just send you to a dealer, no ownership. Expensive product, completely useless!!

T&M Services did a great job! I am so happy with Generac at this point. You keep improving and making them better. Ya, it is not cheap, but trust me, worth every penny. I was without power for 6 days in TN due to an ice storm. Never again! I wonder about the countries infrastructure and fear this may be more common than it was in the past. I don't need to think about it anymore. I'm not trying to scare anyone, it was just a choice that was right for me. Generac is an amazing product and I am really happy about it. The wifi connection and ease of how it works. Automatic, you don't have to do anything. I have a portable generator that helped me get by, forget that now! Go for it!!

Third one I have owned. This model is great installation was the best I have seen. Easy to understand operation. Exercise timer worked perfectly first time. If u do not using Generac u just wasting money. The one I had in Florida ran for 100 hours during hurricane in 2005. With no issues.

I live in Naples Florida were there is a high risk of hurricanes, with the Generac whole house generator I have a sense of relief knowing I will always have power. The Generac is very reliable and I know I can count on having power during hurricane season.

Our Generac generator was just installed. Installation was quick and professional. It seems that the operation of the unit will be pretty much self-sufficient. While we haven't had the opportunity to use it yet, I am confident that it will perform just as we were told. We are usually one of the last homes to get power back because of our rural location so the peace of mind knowing that our sump pumps, furnace, well, and freezers will run in the event of a power outage is immense.

Having a generac generator gives me piece of mind if my power goes out. My section of the neighborhood is the last to have power Reconnected after an outage-last time it took 4 days. Now I don't have to worry anymore. The generator excercise(Test runs itself) and sends me and the installer an email that everything is working fine. That is a great feature to have

Slick appearance, tad loud but it was expected..Bracket heating air put it in, was kept informed throughout process went thru all the features of it after they got done..had researched various generators and companies who installed..peace of mind during outages.

We live in an farming area with a high water table, and drainage around our house that keeps our basement dry comes back into the house to our sump pit. We've had 4 instances over the last 2 years where power was disrupted for extended times and our sump pit started overflowing forcing us to rent a portable generator. In addition the fridge in our kitchen started to thaw and leak water on the floor. My wife kept hounding me until I finally got a whole house generator to ensure we didn't have to worry anymore. We've finally planned a much needed vacation in the spring and won't have to worry anymore about a power outage and out basement flooding while we're away.

Couldn't be more pleased with the installation contractor, the workmanship and timely installation. Without a word of a lie, the generator came online and provided the 'whole' house with power - with a utility outage less than 48 hours after the commissioning of our system. Great unit - reliable!

We purchased this unit for our home after we experienced a tornado that came through our town last year. We have been more than pleased with the appearance and features of our unit. The Wi-fi feature is especially nice to have. We feel more than prepared for any weather that may cause a long term power outage in our again.