Just got our system installed after waiting several months to get. thanks to covid and factory issues. but great install and nice guys who did the work and went over how it works. been needing this for 30 years and finally could get one now no worries if power goes out. would tell people to save save to get one

I highly recommend the 22kw Generac Generator. We experience numerous power outages each year and I love having the sense of security knowing that whether we are home during the start of the power outage or not my basement won’t be flooding from the sump pump not running and my whole house will continue to function within 12 seconds without having to do anything. Thank you Generac!

I was very surprised at the looks, features (of which I have to admit I don't use all of them) and quality of this product. The most surprising was how quiet it is. I am lucky I haven't had an emergency to use it in but the set-up test went very well. Everything was covered and the unit was very quiet. When the weekly test kicks in, I really don't hear it unless I am in one particular room in the house. Then it is a hum similar to a bathroom exhaust fan in the next room. The unit is only about 1 foot from the house! I would recommend this product to anyone!

Intuitively easy to use! Kicks on within 5 seconds of a power outage. High winds knocked out electricity the first day we had our generator up and running. Within 5 seconds I heard the generator start up and power was restored. What an amazing feeling! I imagine its akin to discovering fire! Seriously! I have power despite mother nature's good try!

Nice looking unit. Noisier than I though it would be. Install took longer than it should have due to installer showing up with out necessary parts on a Friday and then had to wait till the following Monday to finish. Once installed unit fired up promptly and the "simulated" power outage had the unit start and within a few seconds the house had power. Obviously won't know how well it really works until an actual emergency and hopefully it works as promised. Wi-Fi set up SUCKs big time. NONE of the provided booklets explain it properly. Finally found a manual on-line (by Generac) that explained it. Why wasn't this manual provided with the paperwork? Wi-Fi still doesn't work and I'm not entirely sure why? Weak signal probably. Unit also a USB capability to update firmware but again NO manual explaining how that might work.

This is our third Generac generator for a good reason. Their units simply work, and work well. Our last Generac generator made it through a hurricane and ran for three (3) weeks straight. We felt very comforted knowing that it worked so well, and g-d forbid we need to rely on our generator again, we know our newest Generac addition will be there to carry the load.

The product is just what we needed in light of hurricanes and winter freezes. It gives us the confidence, safety, and dependability to stay in our home when a weather event or line failure occurs. Generator Industries did a great job on installation and startup.

Total Power Solutions installed ours in 2 days. Didn’t have to wait for months like the bigger dealers. Runs our 2000sq ft house completely. Looks great. Feel secure knowing we are protected from power outages. The houses now depend on wi fi and even medical equipment. We live in a hurricane area and get freezes too. Glad we got this.

It's hard for me to write a review. Only had the unit for about 4 weeks and LUCKILY we haven't had any outages. Things I do like: Relatively small foot-print Clean asthetics Visible stand-by light Things I don't care for: I still can't get my phone connected to the mobile link App Help with the mobile connectivity would be nice. 🤷‍♂️

After 435 hours of protection and 5 years of service while using a 22 kw NG model G0065512 generator after hurricane Ida in Louisiana the muffler ruptured at 1 o'clock in the morning. Generator continued running at a very high level of noise. At daylight, in a rain storm, with an umbrella, I removed panels and removed the muffler, it had ruptured at the inlet above the cooling fan for the generator sending metal fragments into the plastic fan blade. Fan was damaged but still usable. I made a repair to the muffler and re-installed. First time I actually needed generator to perform this is reason for poor quality rating.