I had the 22kw generator professionally installed. The instalL was organized, neat and clean. I had a 2.25 hr power outage shortly after install. The generator performed as expected with consistent power throughout. We continued on as if nothing happened. Due to increasing frequency of storms, our outage frequency is increasing. This has been a great purchase. If you buy one make sure it is installed by pros.

Our 24kw Guardian Generator was installed yesterday. Ordered in October but due to hurricanes in our state, all generators are on backorder. Our Generac installer arrived at 8am and was done by Noon. Had a certified plumber installing our NG line on site as well. Everything went flawlessly. Generator tested, ran everything in our home and is now in standby and online via Mobile Link. Purchased a 10 year warranty for peace of mind. We have had 2 hurricanes and a recent winter ice storm impact our power in the past 12 months......and we live in town! Now, we are ready for this season!

We have installed this unit in anticipation of upcoming PG&E blackout in CA this summer. A recent email from PG&E confirmed their plans to shut power off to large areas for up to 5 days. We have a well and would be out of water in no time if not for this generator. We have not had to use it yet but the install is very clean and the unity connected to our wifi so I will be notified when it comes on.

Our generator was installed a 5 days ago and we have already reaped the benefits of the installation. Only one day after installation and activation we had a power outage for approximately 4.5 hours. I expect that it will serve us well in future outage events.

Budget Electric came out and did an estimate and answered all of our questions about the generator and the installation. They gave us an install date and were on target with that date. All of the workers were professional and coureous. They did an excellent job of installing and spent time answering all of our questions and demontrated maintenance tips and operation of the generator. We did not feel rushed and appreciate the quality of work and the support that they offered. David and Dorothy

I am very satisfied with the product, but ... The installation manual needs to be re-written. It appears that everything is easy once the new owner has connected the device to his home network. FYI - not everybody has Internet or a home network with WiFi. The book says that if you don't have WiFi, go to their website, but the website asks for your serial number and then your SSID from your home network and will go no further. OK, call the 24/7 help line to get a super secret Activation Code. OK, but the work workflow tree doesn't include any reference to entering an Activation code. OK - just bumble along. The sequence of inputs don't follow what is in the book. At one point it demands that I insert my USB. What USB? There is nothing in the book about a USB. OK, just escape out of that. Stumble along, and things do eventually work out. They really need to hand a new generator and their installation manual to a capable first time installer and notice where he gets tripped up.

We just had generator installed yesterday 11-2-20 by Beacon Power Systems out of Saucier, MS. Corey, Billy & Reece were the installers, they did a fantastic job with the set up. It took them 6 hours to install. On that, my neighbor had a Kohler generator installed, it took them 3 days and still had to come back because it would not work. Billy the electrician sure knew his trade. After the installation, Corey went over the operations of the generator with me, he was very thorough. This crew was very professional, and I would highly recommend them.

We are so happy we purchased our generator. Many neighbors were buying the Guardian Series Generac generator and raving about it. We now don't have to worry when the power goes out to not have our house air conditioned or our refrigerator not working. We love how we can monitor it from the app and see when it comes on when we are not home. No regrets and we highly recommend to have this Generac product installed in your home!

Because we live in Connecticut where Eversource is a terrible supplier of power since every major storm knocks our power out for about 6 days, this unit has been very reliable since we had it installed in 2010. We have had three power outages of 6 days in that time, the latest from Tropical Storm Isaias which knocked out power for over 700,000 customers this past week. The generator started and ran for 6 days with no problems as it always has, powering 80% of our home with a steady, even supply of power. We have two propane tanks holding just over 200 lbs. of propane so the generator can run for 6 days without a refill. After six days we get the oil changed and the tanks refilled so it can go further, but usually right when we do that the power is restored. So this generator has been perfect for us. The unit has been hit by lightning once (we live on a 600 foot mountain on the top of it) so the motherboard has been replaced, and the engine recently needed to have its rubber oil seals replaced as it was leaking a little oil, but besides that the unit has held up tremendously well. If we need to replace it we will definitely buy Generac again as we have many times over saved a lot of money by not needing to go to a hotel when our power is out since we live on well water and without water - you cannot stay home very long even if you stock up on it.

We had a similar Generac Generator in our previous home and upon moving into our new home in a new state where storms and power outages are more common, we naturally decided to once again add a Generac Generator. Our experience with these products has been very satisfying and makes us feel more confident and protected. Very pleased with the product and that this company stands behind the product and supports their installers.