Our local dealer, Long’s Air Conditioning of Avon Park, Florida, is well known for superior service, excellence in customer service and expert installation. After 10 days without power following Hurricane Irma, we made the decision to finance a Generac installation and got on their install list. We were willing to wait for the quality of their work and the superior product offered by Generac. The owner, Kenny Long, and his team arrived just after 7:00 a.m. and by noon our system was installed and every piece of sod replaced, every bit of dirt cleaned off and we were up and running. The peace of mind is well worth the expense as the head of our household is a First Responder with Emergency Mgmt. and will be on duty during major storms. We will be ready next Hurricane season!!

The crew arrived just like they said they would. Introduced themselves and went straight to work. Great communication between themselves and me. Everything went as planned and they cleaned up after they were all done. Could not even tell anybody was here.Highly recommend this crew to anybody who need service or install. Great team and Company.

Our 11kW Gernator has just passed 96 hours of run time, almost all of the hours as weekly maintenance runs, and has had maybe 4 hours of emergency run time under load. It now has a oil leak on the drive shaft seal that will cost almost as much to repair as the generator cost originally. The unit looks pristine in the enclosure other than this. When you consider how many hours you put on a typical engine (say your car), it is just not acceptable that a $6 seal would fail. My on line research indicates this is a common problem, so it isn't that I got unlucky. I would not buy Generac again.

Having a quality home generator in Florida is like having a good insurance policy. It would be best if you never had to use it but being there is a benefit. The thought of finding alternate shelter in the event of a power failure in this day was not something we wanted to do. We looked first at solar and decided against against it as it would not be reliable in a storm. While we had to wait a while for installation it was installed quickly. Very professional people. Location is prefect and it looks nice. Quieter that I expected.

after the last hurricane august 28, 2023 in Florida we decided to get the generac. We cannot handle the stress of anymore outages at our senior ages. 4 of our neighbors have one also. the installation was very professional. The 3 gentlemen were excellent.....matt Carl Samuel from Lake City Florida . MY husband and I would highly recommend purchasing a generac.

After a long process of considering my actual needs Vs my wishes I selected the #7043 with service disconnect & transfer switch. My gas meter is on the opposite side of my home with the electric meter on the opposite end. I placed the gen on the gas meter side and had my transfer switch mounted in the basement (wall) under the outside electric meter. Install was smooth with the most work running the electric and control wires from the generator to the transfer switch. Gas hook up was straight forward with a "T" inserted into my AC-250 gas meter and a pipe run to the generator. When everything was hooked up gen was test run in manual mode. This thing is a LOT quieter than I had imagined. Engine runs smooth. After a 5 minute test run it was shut down and put in automatic mode. The service disconnect switch was turned off and after about 10 seconds the gen started then the transfer switch did it job and fired the transfer switch to gen power. After a few minutes was turned the city power back on and the gen switched back , ran for a cool off cycle and shut off. Perfect ! The only glitch in everything was configuring the WIFI and trying to use the Generac WIFI activation app. The WIFI app never did work from the installer or my attempts to make it work. I ended up using an IP address for WIFI config (192.168.51.1) This worked on the 1st try. I have a multi band WIFI router and my generator liked the 2.4 Ghz radio band. After I got it connected I launched the Generac app and my generator and stats appeared on my phone. Generac also pushed new firmware (1.14.172) to my generator within minutes of getting connected. My install date ( today ) is 4/15/2022 and Generac has made some HUGE improvement to their equipment over the years. Looking at my neighbors house across the street they have an old Generac in the off yellow square cabinet. His is still in use after a decade of use but its REALLY loud and lower KW output than my new 22 KW unit and mine you can barely hear from across the house. When his runs across the street I hope it throws a rod so he buys a new and quieter unit.

We have lost power so many times in the past 10 years. Ice storms, tornado, hurricane and one particular nasty snow/ice storm in October a few years back. We were without power for 10 days!!!! Lost all of our frozen and refrigerated food several times over the years. We finally decided to get a generator. We wanted one that powered the entire house which is just shy of 4,000 sf. My husband did a lot of research and we decided on the Generac 7042. We signed the contract back in early August of 2018. It took quite a few weeks for the generator to come in. Once it did, our contractor contacted us to set up the installation. Day 1, the pad went down along with the generator, a few days later the plumber came over to do his hook up. Once the plumber was done, the electrician came back over to set the system up and to do a test run. He took his time and explained how the system works and even set up the wi-fi and assisted with the phone app. The app is amazing. If there is an issue with the generator both the electrician and I know it even if we aren't home. It's a huge comfort knowing we have the generator if we ever lose power again.

Because our house was totally electric, the installation process was extended. We started on 06/07/2023 and finished on 07/25/2023. Some of the delay was with permits, and having to get ENTERGY to run a gas line and install a gas meter. The process of installing the controller, running the electric wires from the controller and generator to the breaker panel is an arduous process. Running the gas line from the meter to the generator was another involved process. Overall, we are pleased with the process and is now ready for the hurricane season, as that was the primary purpose of getting the generator.

The process of getting an estimate, reviewing options and installation were very smoothly with ACE Electric of Mansfield. The offer of extented warranty made the deal attractive. The work was done well and in an timely manner. We are looking forward to the protection that this generator will offer.

We just had it installed, so have not needed it yet. But it does give us confidence with as many power outages as we've had. I lost all my pond fish and my aquarium fish inside the house on the last power outage. As we get older we worry more about power outages, so this seems like a good investment.