Bought this over the winter and have already lost power for three days. Generac saved our food in freezers and fridges. Last year we lost everything. Like the AP so if you are away from home you can see it if it is running. Also since we are on a well, Generac kept the water running! Lights, water, kitchen, wifi all good.

I'm so thankful I purchased this generator my daughter had been wanting me to buy one for a few years . Me being afraid to step out on faith thinking we couldn't afford one. So we prayed about it God heard our prayers and sent the right salesmen to talk to us about it. I almost called him and told him not to come but a small voice dropped into my spirit and said just listen to what he has to say and the rest was history.. so thankful I listened and didn't make that call to not come and tell me about this generator... We are so thankful and it's at a price that we can pay without a struggle... Yes God will always get the glory from us. . GREAT INVESTMENT to our home. Thank you all so very kindly. Rita & Tyra..🙏 for all.

Died 30 minutes into TS Helene 9/24. Even with all the $$ and "certified" service, a wrong oil filter was used causing an oil blowout through air cleaner. 24 hour support a joke, kept referring to companies inside the storm zone (they were wiped out). Took six month to repair after reaching out to a very large generator company 2 hours away. Oh and mobile kept reporting everything was ok (generator was off) for those 6 months.

This is my second 14K generator, first lasted 15 years. Replacement done less than 24 months ago. Little over 1 month ago, new unit's engine died. It blew oil , smoke, and even the oil dip stick. Dealer replaced new Generac engine, after going through protocol with Generac. This was within 2 weeks of engine failure. New engine just ran for 61.5 hours during major blizzard!!

Having experienced "Snowmageddon" in North Dallas a few years ago and without power backup, this new Generac whole home generator brings incredible peace of mind. It's good to know it is always there ready to take over should the power grid go down. The only reason I gave it a 4-rating is because of the delay between power failure and the generator starting. I wanted Tesla's system mainly because of its ability to take over within milliseconds of losing power unlike Generac. If power is out for more than a second, then there are several clocks that have to be reset. I've had days when the power blinked multiple times thereby requiring clock resetting each time. Very annoying. If Generac would develop a battery unit to incorporate with the generator that would bridge the gap between the grid failing and the generator taking over, then I would definitely give it a 5-star rating. That's my only complaint, and it really isn't a Generac fault since it operates as designed. I just wish the design would change a tad to eliminate the time gap.

Glad we have it. Give us confidence in keeping well and sump pump running. Nice to know we won’t lose power.

Just 2 years old and in use many, many many times. Lots of outages in my area and this was an excellent investment.

We purchased this system just over a year ago, followed the manuals and did the complete install ourselves, very happy with the whole thing!

I purchased a month ago and the peace if mind that comes with having a backup system is immeasurable

My new Generac is the perfect and safe way to ensure un-interupted power during severe weather events.