I recomend Generac Generator, We live in a rural area, today we lost power for about four hours, this generator is amazing! I recomend this brand to anyone that is looking for a quality product that will take over during a power outage. Cecilia

Our generator was installed on Friday March 10th. The very next morning our power went out! The generator performed flawlessly! Our house and greenhouse stayed lighted and warm!! Everything worked as if nothing was wrong. Then when the power came back on later that afternoon the generator switched off just like we had been told it would do! We are very pleased with our investment!

After installing we had an outage shortly after and was put to the test pretty quickly... While the outage was less than an hour it is very comforting to know that the generator can provide whole home power without compromise... I would recommend using a concrete slab reinforced with rebar over the composite base as the composite base will not be as sound for the generator...

I recently purchased a 24kW Model 7210 and had it installed last week after moving to an area that has frequent power outages. What a fantastic piece of equipment this generator is the Auto Switch and WiFi monitoring is incredible and works great. I'm ready for any power outages now, what a piece of mind knowing if we are away power will be automatically restored in seconds without having to do a thing. Highly Recommend Generac!

I did a lot of research into backup generators, some had a few more bells and whistles so was the cost. From what I found Generac stood above them all. The 18Kw will meet out needs. We went through ESCON Power Solutions, Bay City, MI for the purchase and installation. They went above and beyond to make sure the installation was done correctly (a couple of unplanned challenges were found during the installation). I highly recommend them if you are looking for a Generac dealer.

Rescom employees were all very helpful and professional. Can't wait for the power to fail and our Generac to kick in! We have only had it for 5 days but know it will last many years. We have a twice-yearly maintenance contract with Rescom and a 7-year warranty from Generac.

From order process to the installation, everything went smoothly. Other than the weekly maintenance testing, haven’t had any outages since the installation. Get weekly updates on the system after the testing process is done. Highly recommended if your area is or has outages.

Our 24KW Whole-Home generator was just installed, so the above itemized ratings are somewhat 'expectations'. Because our regional electric-power provider is planning to transition to a greater level of wind-turbine and solar E-power, while simultaneously encouraging customers to purchase all-electric vehicles (BEVs), and our home is 100% electric, including electric/hydronic heating - we felt very uncomfortable with the expectation of future brown-outs. Part of the checkout included a utility-power-loss simulation, and a progressive full-house-loading, The GENERAC system handled it well and the generator supported the whole-house-load at less than 70% generator load. The providing electrical contractor did an very efficient and professional job. We're now comfortable.

The process of getting an estimate, reviewing options and installation were very smoothly with ACE Electric of Mansfield. The offer of extented warranty made the deal attractive. The work was done well and in an timely manner. We are looking forward to the protection that this generator will offer.

It works as advertised. But, it is much louder than I ever expected. I do not understand why Generac can not come up with a way to muffle the exhaust. In that it is only used in emergencies, I can put up with the noise. I am not sure how my neighbors will feel about it.