I looked at someone's Generac that was installed by Metro Elec. and was impressed with the workmen ship and he highly recommended them. I called them and had one installed. They were very courteous and the job was completed professionally in one day. When completed they explained the system how it works and answered any questions I had. I experienced one issue later on with the Wi-Fi. They came out the next day and replaced it. No issues anymore.

Purchased and installed 18 months ago. LPG fuel, whole-house coverage. To date it has powered our home for a total of 57 hours, with the longest single run being 31 hours. We live in a heavily-treed area where most power lines are above ground. Any time there's a windstorm, there's a good chance of a power outage. We depend on electricity for our water supply and to keep the house warm and pipes from freezing. Very pleased with the reliability and capability of this unit.

The last few years we have experienced more frequent power outages. Having the generac gives us piece of mind that we will be covered for our power needs. DS Groff out of Lewis Run, PA was our dealer/installer. Mr. Groff came to our house and discussed our options. Jethro and Ray were our installers. They did a very neat and professional instal in a matter of a few hours. Everybody from the lady who answers the phone at Groff, Mr. Groff and our installers were great. I would highly recommend !

We just upgraded to this 22KW with 200Amp transfer switch. The product is top notch and worth every penny. In fact, power was out last week and the Generac preformed as promised and kept us warm and powered up. Our local dealer is excellent as well and we're really happy with the installation and value. I wonder why we waited so long to install this...

I bought my 18KW in April 2023 after suffering six (6) days without power the prior year due to hurricanes here in Florida. It kept my whole house powered for 2 days after Helene and 4 days after Milton. It's only running about 50-60% load with a 2 1/2 ton heat pump, light's, well pump, hot water heater, etc. I was very pleased to find it only used approx. 1.2 gallons of propane per hour (at 50% load), and not 1.7 as spec sheet shows. My 200 gallons can go 7 days if needed, but did take off-line and gave it a rest to check oil. Exercises every Monday for 20 mins. like clockwork ready to go 30 secs after power outage.. High recommend this unit.

I looked at units from several competitors and Generac to decide on a generator for my home. Our home is all electric . After reviewing the others I went with the 22kw Generac hooked to natural gas. The Install was done very efficiently and the technician explained the operation of the unit very clearly.

Had the unit installed just before Hurricane Harvey hit Texas. The automated transfer switch is a blessing. When the power got knocked out at 2:30 AM it kicked in immediately. So responsive I didn't even need to reset the timer on my coffee pot or alarm. It performed perfectly for over 32 hours. We run on propane and followed our propane suppliers recommendation to increase the tank size to 500 gallons

After the dealer did a site survey and needs assessment, I scheduled an installation of Model # 70421 to include two transfer switches for my two 200 AMP service panels. The install was done on the day scheduled and as it has only been two days later without a power failure, I cannot comment on its performance. However, the installer did show me how the system takes over from outside electrical providers to power all of my electrical needs for my house. The unit is quiet and blends in with the outside of the house. I did sign up for the maintenance agreement for two years, but a DIY kit is available. In the past outages I have been both cold or hot and worried about food spoilage not knowing when power would be restored. Also, without power, food preparation and watching TV wasn't possible. Three of my neighbors also installed Generac units at the same time.

We are very happy with our recent purchase of the 18KW Guardian compatible Wifi and it was just fantastic to hear for the first time the noise coming from outside in a matter of seconds after a recent power outage. No more worries for getting water in our basement, just peace of mind from now on. Plus, no more freezing in the winter, especially after experiencing up to 17 days without electricity.

I have now owned my Generac 22KW generator for a little over a year now and knock on wood, I've had it kick on only a few times. When it was called on it worked flawlessly and was such a comfort to know that I wasn't required to do anything on my part. Here in Alabama it's not uncommon for serious storms to happen almost any month of the year. Not having to drag out a generator, extension cords and gasoline is not something I'll ever miss. Great product.