We purchased the 22KW Guardian whole house generator. We are very pleased with it's performance. We have had it for about a week and already the electricity went off last night and the generator worked perfectly. Never Dark Carolinas installed our generator and propane tank and we were so pleased with their work ethic and professionalism. We highly recommend them.

If you think by just buying a Generac backup generator, you’ll receive the extended 7 year warranty, you’d be wrong. You absolutely MUST follow certain “rules” to the letter. If you don’t follow a strict set of criteria, you will not qualify. I think their procedure for this is very misleading. Not very customer friendly in this respect. I did my research thoroughly and still didn’t qualify because of nitpicking. Sad! Other then that, I have no negative feedback.

Recently had Generac Gaurdian series generator installed to replace older generator. The purchase and installation process was an outstanding experience.Karriker Electrical Service (Salisbury, NC) were tremendous to work with. They were knowledgeable, came when they said they would and did what they said they would do.(unusual for our community!). The removal of the old system and installation of the new went without a hitch. I would highly recommend Karrikers! That being said, dealing with the Generac Company has been less than satisfying. There have been ten minute waits while trying to reach a person on the phone. The process for applying for the ten year warranty would not work for me. Mobilelink has not worked for more than 48 hours at a time (even with a 60-70% indicated wi-fi signal). I can only hope the generator is more reliable than the company has been so far.

Installed the 22kw whole house transfer switch generator at the completion of the construction of our new home. First time having a system like this to keep the power on. It sure adds happiness to our family living in Florida where high humidity and high temperatures during Hurricanes when the power is out will keep us comfortable.

Very impressed with our new unit. We bought a Generac for peace of mind. We live in the woods and power outages are the norm. Now we do not have to worry. I love the look of the Generac, it blends into the house so it does not stand out too much. And it is relatively quiet. Very happy

I was very surprised at the looks, features (of which I have to admit I don't use all of them) and quality of this product. The most surprising was how quiet it is. I am lucky I haven't had an emergency to use it in but the set-up test went very well. Everything was covered and the unit was very quiet. When the weekly test kicks in, I really don't hear it unless I am in one particular room in the house. Then it is a hum similar to a bathroom exhaust fan in the next room. The unit is only about 1 foot from the house! I would recommend this product to anyone!

I love on Corpus Christi Texas. After being without power for 8 days after Hurricane Harvey. I decided I needed to get one. I have a handicapped son and need to have power for his equipment. I was just installed last week. Installation went great. Will was very helpful from start to finish. Unit looks great. Works great. Peace of mind now. Best Investment.

Installation of our generator with operational orientation completed on 2-09-21. Wonderful expert installation along with attention to customer service was 5 stars. Just this morning had a quick first time power outage. With in seconds generator kicked in. Comfort level and peace of mind is priceless.

I looked at a lot of generators, and this one I was most impressed with. It has all the bells and whisles that I was looking for. With the 200A transfer box I didn't have to pick and choose witch breaker to use, it fires up the hole box. We had a 2 hour power outage last night and the generator started up around 20 seconds, and it was like the power didn't go off. Very happy!!! MM

we purchased the 24KW system for our home. we have well system,AC, along with multiple applying needs in country setting. BRE Electric sold and installed our unit at the best possible price, and they were very prompt in installing our unit once all inspections were performed. BRE Electric was a great contractor to work with and highly recommend them as an installer for your generator needs.