These earbuds are phenomenal for what they're intended to do. Setup out the box is quite simple with the Bose app and pairing. Getting the hang of putting the earbuds in your ears is also very easy after a couple tries. The sound is superb for what their intended usage is. These are open earbuds so there's no noise canceling, it's meant to have you listen to your music in good quality while being aware of your surroundings. This results in also a comfortable fit where you don't need an earbud tip shoved into your ear. The charging case holds enough charge where I don't need to worry about it when I leave my house. I recently went on a trip to another state and had the battery last me the whole trip granted I had moderate usage. The app Bose has developed for their wearables is also very easy and simple. I can tune the earbuds, update them, and turn features on and off on the fly. It reminds me of most wearable apps that make everything easy for you to use. Customizing sound is the best part about the app because you can fine tune it to your liking with many presets available to you as well. I definitely recommend this product to anyone if it's within their budget!

[This review was collected as part of a promotion.] This are BEST earbuds on the planet.I bought this a month ago and am enjoying the quality of sound and all together having the control of my surroundings.Bose has really placed the bar up.All the other brands will have to copy.

I bought them a few weeks ago and am having the issue as others have had: the buds randomly disconnect even when the battery life for both is in the 90's. I also want to figure out if there's a way to mute the voice that tells me how much battery life is left. I'm using these to sleep, so they're very comfortable, but the voice wakes me up.

I bought this to check it out as to sound , Bass and features compared to on ear and in ear phones that I owned .. verdict .. very comfortable , won’t even feel that it’s hanging on my ears . Only flaws so far is kept on cutting off during listening then troubleshooting was resetting it as recommended.

The sound was just what I wanted. The comfort was just what I wanted. What I didn’t expect was the range! I can go anywhere in my house and the connection stays perfect. I can work out in my yard without needing to keep my phone in my pocket! I can almost go all the way across the street without losing connection. Wow!

I have been brand loyal to Bose for decades and own numerous products. I use a headset daily for phone work and listening to music. These are the absolute best of the earbuds I have ever owned. Don't second guess this decision to purchase. They are wonderful. My only comment is that they are so comfortable that I forget I am wearing them.

sound and comfort excellent, as to be expected from a Bose product. Instructions on set up are terrible, hard to follow, not accurate. QRS code on the box is not helpful at all as it is not specific to the product. And there are simply too many similar but uniquely different products in look and design. Need both apple and android instruction

[This review was collected as part of a promotion.] I received my open ear buds for Christmas and couldn’t be more pleased. So comfortable and fantastic sound. I can still hear what is happening around me while not bothering others as I listen to my music and podcasts. I have read comments regarding use with phone calls but I can’t attest either way as I don’t use for phone calls. Definitely recommend especially if you have issues with in the ear buds being uncomfortable like myself.

[This review was collected as part of a promotion.] I've had these for a few weeks now to wear in the office. Love how I can hear colleagues when they try to get my attention while listening to music on these; something I couldn't do with regular ear buds. So easy to pause the music and have a conversation. Strong recommend for office setting.

[This review was collected as part of a promotion.] These buds are the Cat’s Meow. They stay on when I’m working in the shop. I tried two different buds from a different mfg and I couldn’t them in my ears. The sound is terrific and yes I can hear my wife talking to me.