[This review was collected as part of a promotion.] I am used to throwing the clothes in the dryer and walking away to later find all the clothes are dry. NOT WITH THIS DRYER! You have to sort different weights or thickness of items to get simular items together to dry, then reload with the other assortment of weights and run those. Yes, run at least 2 dryer loads from the one washing load. It's crazy!!! I hate this dryer!

[This review was collected as part of a promotion.] Recently I purchased the DLGX4001W Turbosteam Gas Dryer. This dryer replaced a 15 year old LG gas dryer. The old dryer still worked (which is a testament to the quality of LG). I replaced it because I wanted it to match my new washer. The updates are really nice especially the wifi enabled feature. This was quite a challenge to set up, I had to have my geek friends help. They had to set up a 2.4 gigahertz wifi as this didn't seem to want to work with the 5 gigahertz wifi. I really enjoy using this feature as it notifies me when the load is done. This really frees me up to do other things without forgetting about the clothes in the dryer. I also like the digital panel. I tried the steam part of the dryer on a shirt and it came out wet, so perhaps I don't understand how to use it. In general I like the new dryer and feel it's a significant upgrade to my old one.

[This review was collected as part of a promotion.] This LG unit replaced a Fisher & Paykel (no longer made with the same high capacity). We have been very, very disappointed in the slowness and incompleteness of the various drying cycles. In LG's quest for energy efficiency, it has manufactured a lesser product for a higher price. The light inside goes off prematurely after it is open. The touchpad with so many complicated settings will likely fail prematurely because electronics and heat do not harmoniously live together; much better to have dials and switches. The positioning of the control pad is made for people of short stature, not tall people who must hunch over to read and program the needed buttons.

[This review was collected as part of a promotion.] I have had my washer and dryer for almost 2 months and I finally called customer support because I couldn’t change the settings on either machine. I found out everything is preset and for example you can only use cold water on certain settings. I would like to be able to adjust temperature, time etc for any setting I want.

I bought this dryer to match the LG washing machine which I also bought to replace my old one, based mainly on Consumer Reports recommendations. They both suck compared to my previous machines. I waited until I had used the machines for a couple of months, and spent some quality time with LG help line, before reviewing. - First, the standard height of washers and dryers apparently has been increased, I guess in order to accommodate all the additional useless features or the wifi that I don't use (because it would be one more thing to have to fix, I have some experience with so-called "smart" appliances). This increase in height necessitated remodeling my laundry room, since my workspace needed to be raised to accommodate this new model. - The drum is much too big now. Once you sort clothes by color, type, temperature, etc, you want to be able to do several smaller loads, not one humongous load. - The biggest con is that the dryer does not have a sensor to signal when clothes are dry. If it decides that the clothes need 55 minutes, then my god it will bake your clothes for 55 minutes, whether they are already dry or not. My previous dryer would beep as soon as ANY of the clothes were dry, and I could take them out and continue the cycle with the rest. This dryer does not. - Also a big con is that the dryer is very rough on clothes. I have had clothes damaged by the dryer. - And on top of that, this dryer leaves them wrinkled! Maybe because of the baking tendency noted above. I have tried various settings. And no I do not leave the clothes in the washer for long after washing, I transfer them soon after. And I use dryer balls. And remove clothes promptly from dryer. (My old dryer did also have an automatic feature at end of cycle to cool down and continue tossing if clothes were dry and you did not remove immediately, this one does not). - The manual is useless, it does not even give the cycle options/instructions for use, only troubleshooting. You are obliged to look online. I have cleaners, and airbnbs staying here and using the machines, so they need to have more intuitive and logical dashboard. - Finally, instead of just a quick beep to signal the end of the cycle, the dryer plays an irritating song. So no I cannot recommend this dryer (or the matching washer). It is difficult to imagine that LG ever tested this dryer with consumers, there are so many things wrong with it.

[This review was collected as part of a promotion.] Really liking my new LG ThinQ dryer. Have been impressed with the job it does. I would give it 5 stars, however, getting this registered and trying to get the free extended warranty that was offered, was horrible. I had to spend three days getting transferred and put on hold and hung up on to get this appliance registered and extended warranty. Still unable to get into my account with LG and the app is worthless.

[This review was collected as part of a promotion.] I brought this dryer a month ago (Feb 24) being excited to have a new dryer (not 20+ years old) with so many new features. With a new dryer comes new sounds/smells. Well on May 8th the dryer blew up due to improper installation. Currently I have been without a replacement or a date to when I will receive a replacement. This has given me a very poor experience as I haven’t been able to test all the new features this dryer offers. This cause my entire house to lose power by tripping the main 200amp breaker and almost setting the wall on fire. If it can’t be installed correctly can’t say I recommend the product.

[This review was collected as part of a promotion.] This is a really nice and sleek dryer. Has lots of features and super easy push button start and setting indicators. The only reason I gave it a 4 stars instead of 5 is due to a door issue. When I received my first dryer of this model, the door would not close and it would not start, so I requested a replacement. It was replaced but had a similar issue. We figured out the issue was the screws on the door hinges were not tight enough, and the door sensor did not kick on. Once that was fixed though, have not had any problems since.

This is my second LG dryer, it's still working fine it's at another house. This one is different than it connects to the water faucet the nold one filled a container. I do like the way the older model heats the water and streams up this just wets the clothes and then dries them, glad the rest is still the same

[This review was collected as part of a promotion.] Had last LG dryer 16years and still have it as a backup in garage. New unit is as nice as old model with modern day features and styling. Runs quietly and drys clothes fast with very little wrinkling. Steam feature is fantastic for removing closet wrinkles and freshening up clothes. Expect years of great service from this machine!