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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,424 ratings1,424 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (52)

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Showing 201-210 of 1,424 reviews
Apr 23, 2023
Conrad75
5 out of 5 stars review

Verified Purchase

Very happy with LG.

Our old washer 'gave it up' and after some research we found this LG to be the brand we wanted to replace our old W/D with. Although the dryer was still functioning, it didn't make any sense to not replace it since they were both over 13 years old. Got both units and they do a great job. Very happy with LG.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Social Media

It makes our day to hear that we were able to provide you a 5-star experience using the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteamâ„¢ and Built-In Intelligence, model DLGX4001W. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction and your review reaffirms the hard work we put in every day. We look forward to to serving you always and thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee

Aug 31, 2022
C Canning
5 out of 5 stars review

Verified Purchase

LG Washer & Dryer one of our best recent purchase!

[This review was collected as part of a promotion.] Our other non-LG washer & dryer finally wore out. We are very pleased with our new LG washer & dryer as the have more useful washing or drying options, take up less space and make very noise while in use!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jan 1, 2022
Matt3218
5 out of 5 stars review

Verified Purchase

Game Changer

[This review was collected as part of a promotion.] I have to say I was skeptical about the WiFi integration but the smart phone alerts prompt you when your cycle is complete and really keeps you moving along. This feature has really improved our throughput and we are doing a much better job keeping up with laundry!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jul 2, 2023
elizabethc
2 out of 5 stars review

Verified Purchase

I hate this dryer

I bought this dryer to match the LG washing machine which I also bought to replace my old one, based mainly on Consumer Reports recommendations. They both suck compared to my previous machines. I waited until I had used the machines for a couple of months, and spent some quality time with LG help line, before reviewing. - First, the standard height of washers and dryers apparently has been increased, I guess in order to accommodate all the additional useless features or the wifi that I don't use (because it would be one more thing to have to fix, I have some experience with so-called "smart" appliances). This increase in height necessitated remodeling my laundry room, since my workspace needed to be raised to accommodate this new model. - The drum is much too big now. Once you sort clothes by color, type, temperature, etc, you want to be able to do several smaller loads, not one humongous load. - The biggest con is that the dryer does not have a sensor to signal when clothes are dry. If it decides that the clothes need 55 minutes, then my god it will bake your clothes for 55 minutes, whether they are already dry or not. My previous dryer would beep as soon as ANY of the clothes were dry, and I could take them out and continue the cycle with the rest. This dryer does not. - Also a big con is that the dryer is very rough on clothes. I have had clothes damaged by the dryer. - And on top of that, this dryer leaves them wrinkled! Maybe because of the baking tendency noted above. I have tried various settings. And no I do not leave the clothes in the washer for long after washing, I transfer them soon after. And I use dryer balls. And remove clothes promptly from dryer. (My old dryer did also have an automatic feature at end of cycle to cool down and continue tossing if clothes were dry and you did not remove immediately, this one does not). - The manual is useless, it does not even give the cycle options/instructions for use, only troubleshooting. You are obliged to look online. I have cleaners, and airbnbs staying here and using the machines, so they need to have more intuitive and logical dashboard. - Finally, instead of just a quick beep to signal the end of the cycle, the dryer plays an irritating song. So no I cannot recommend this dryer (or the matching washer). It is difficult to imagine that LG ever tested this dryer with consumers, there are so many things wrong with it.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from Social Media

Hi, Elizabeth. Thank you for reaching out to us. We're sorry that the dimensions of the LG Dryer don't meet your needs. Regarding all the other issues you've encountered with this, we want to help you. Please please send us a private message with your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Jul 19, 2022
skwalsh224
5 out of 5 stars review

Verified Purchase

Steam? Fluff? Dry? It does it all.

[This review was collected as part of a promotion.] I bought an LG Washer / Dryer pair. The washer is reviewed separately. I had no idea that steam was a feature that was available. Anyway, I like technology so I bought a dryer with steam capability and I love it. You can freshen up sheets, towels, pillows, blankets, or anything. Also, like the washer, there are many individual dry cycles that can be down loaded using the Thin Q app. Of course there are all the standard cycles available on the front panel; this is an additional group of dry cycles that can be downloaded (one at a time) and used such as: Rainy Day Wet Cloths, Gym Cloths, Socks, Super Dry, Ultra Delicate, and more. All you have to do is ask yourself "What am I drying?".... There is a cycle for that. I have also noticed that the dryer is much more gentle than previous (dumb) dryers.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Aug 2, 2022
Busy Grandma
5 out of 5 stars review

Verified Purchase

Ultra Large Dryer

[This review was collected as part of a promotion.] I love the options on this dryer, including a steaming cycle.! Love that part, I will probably not iron again! It gives you time for more interesting things, like spending with the grandkids or taking my daily walks

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Apr 16, 2021
Dobby1
5 out of 5 stars review

Verified Purchase

Very good product

[This review was collected as part of a promotion.] Our first LG washer and dryer lasted 11 years even with heavy use several times a week with no problems. We have had other products that did not work as well or last as long so it was not a hard decision on what to buy again.

Review from lg.com
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Dec 9, 2023
Still Learning
4 out of 5 stars review

Verified Purchase

Excellent results; long learning curve

[This review was collected as part of a promotion.] It is taking some time getting used to this dryer because of the wetness sensor turning off the dryer before the clothes are dry. It appears you really need to isolate the denser fabric clothing from the less dense or the machine will shut off pre-maturely. This is quite frustrating. However when the clothes are dry, they really come out with a lot less wrinkles. SO after we get used to how it operates it most likely will be the best dryer we have ever owned.

Review from lg.com
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Oct 18, 2021
RC27
5 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] Love love love this dryer, so many drying options, works quickly & quietly and I love the little tune it plays when my clothes are dry! All our LG appliances play a little tune when done, very nice.

Review from lg.com
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Jun 17, 2021
Tampa Mark
5 out of 5 stars review

Verified Purchase

LG Lives up to the hype

[This review was collected as part of a promotion.] Consumer Reports listed this LG pair a Best Buy… so we bought both… LG Washer M/N: WM4000HWA LG Dryer M/N: DLEX4000W Easily the best washer and dryer we have ever bought… very happy with our purchase…

Review from lg.com
Helpful?5CN2N3OWD55U13949104973