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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,424 ratings1,424 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (52)

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Showing 1,201-1,210 of 1,424 reviews
Feb 5, 2024
Vegas Contractor
1 out of 5 stars review

Dryers that don't dry

I can only agree with most of the reviews on this list. The dryers are pretty much useless. We called the service line we got told to reset the dryer and use it only on the speed dry setting and it worked for a few times, but it takes two or three hours plus times to dry. As a general contractor i see a lot of different systems and LG has been the worse product I have come seen and will try and discourage anyone from purchasing. .

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Digital Care Team

Hi there. We understand your experience with your dryer fell short of your expectations. We'd like to take this opportunity to have a closer look into your issue! If your LG dryer is taking too long to dry your clothes or your dryer is not heating properly, this is likely due to a blockage to the dryer's airflow. Blockages can be caused by an obstruction in the duct work or lint build up on your air filter. Please make sure your lint filters are clean and free of any debris. Please start your dryer on a normal cycle. Next, go outside where the dryer is vented and ensure the airflow is adequate. If there is weak/ no airflow, there might be a restriction that needs to be removed. Are you receiving an error code? Feel free to reach out to us so that we can help zero in on the cause and help resolve the issue! We're available via PM on social media at the handle @LGUSSupport. Be sure to include your phone number, model number, serial number, and error code should you be receiving one. It would be our pleasure to help! ^Chris http://spr.ly/6429Vyc93

Apr 22, 2021
DirtyDan
5 out of 5 stars review

Exactly what I needed!!!

[This review was collected as part of a promotion.] I was using a decade old dryer and needed an upgrade. I wanted something simple and efficient. This dryer is everything and more. It dries the clothes super quick and cleaning it is easy. Instead of doing laundry all day, it merely takes a couple hours for 4 loads of laundry. I love it!!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Apr 19, 2021
RMC1544
5 out of 5 stars review

A blessing!

[This review was collected as part of a promotion.] This was definitely a much needed product for my family. We are a house of 5 who all workout all the time! I needed a dryer that could keep up. My previous LG was fabulous but it was time to get a new one!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jun 20, 2024
Dave1171
5 out of 5 stars review

Dryer works just fine

After about 1 month of usage, the dryer is working perfect. I did have some issues trying to find a good hot air exhaust pipe to fit this due to it being close to the wall and offset from the exit connection. Ended up using my old periscope pipe due to it being smaller. The original one I purchased (0 to 18") had the overhang go out too far into the path of the washer sitting to the right of it. Also the periscope I did use interfered with the steam water line hook-up so I did not connect. Only really use the dryer for drying bedding and towels. We hang our clothes on an inside line to dry due to the AC and dehumidifier doing the bulk of the drying. But it's working great.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jan 28, 2021
4Bill9
5 out of 5 stars review

Very Happy

[This review was collected as part of a promotion.] Bought this unit along with compatible LG front load washer. Great combination and being used as a stackable unit. The stackable kit is wells designed and we are extremely happy. We highly recommend this product.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jun 15, 2024
Rhino223
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I love the features of this dryer like the WiFi and steam setting. It is a real life saver when you leave the laundry too long and it gets wrinkles. You can easily turn that setting on and 10 minutes later it’s like nothing happened.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Feb 1, 2021
smile4us
5 out of 5 stars review

Working great!

[This review was collected as part of a promotion.] I bought the LG WM4000 washer 2 months ago and just completed the set with the LG DLEX4000W dryer. Great laundry appliances! We bought our first set of LG 18 years ago and did not have any problems with them despite working them 3-4 times a week. The new ones are even better - more energy efficient, quieter, and cleans better with less water. I hope this new set will be as reliable as the old one. The steam function is also great when needed for very dirty clothing or to freshen up bed linen.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Mar 19, 2021
cmcnair
5 out of 5 stars review

[This review was collected as part of a promotion.] My husband and I were in need of a new washer and dryer, and initially had chosen a different LG model, until we walked by this one in the store. I told my husband this and the corresponding washer would be our next set in a few years, but he loved the aesthetics of this one so we decided to get it now! Obviously it's visually stunning, the design is sleek and the color is amazing, which is what caught our attention in the first place. We live in a townhome, which means our space is limited, so it's nice that this is a relatively compact design with a HUGE capacity. The functionality is also great – it's got amazing features and I swear it's making my clothes softer and smell fresher than our old machine. Each cycle is much faster than our old machine too, even for large loads and bedding/towels! I love the option to automatically stop the cycle when clothes are damp to hang dry, and I even surprised myself by enjoying the steam function and steam refreshing our bed covers, and some non-washable blankets and pillows from our couch. I literally evangelize about this machine to people, and even though I've had it for just under a month, I think I've done about 100 loads of laundry because I'm just so excited about it (being an adult is weird). Seriously, you won't regret getting this machine.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Sep 24, 2024
Dave23301
5 out of 5 stars review

A solid machine

The dryer functions and features work flawlessly, each setting performs as expected and there is no disappointment. It takes time to learn which settings are best for your items, the recommended settings are a good starting point but fine tuning is needed for your things in order to get the best drying without damage. The wifi download of settings is useful but not critical because after you become familiar with the settings for your stuff, it’s easier to just punch in the parameters based on what’s in the load coming out of the washer. It is nice to be notified on your phone when the dryer is done. The most surprisingly useful setting is the steam fresh which we use to avoid ironing and to remove fold lines, it works very well.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Hi, Dave! We appreciate you sharing your experience with your LG Dryer. It’s great to hear how smoothly all the functions and features are performing for you. Getting familiar with the ideal settings for different fabrics does take a little time, but it sounds like you’ve really dialed things in to get the best results without risking damage. The smart notifications are a helpful touch, especially when you’re multitasking around the house. And you’re absolutely right about Steam Fresh — it’s one of those features you don’t realize you’ll love until you use it. Skipping the ironing and removing fold lines with a quick refresh is a game‑changer! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 8, 2024
Angelus66
5 out of 5 stars review

Perfect Dry, Quiet, Love the App!

[This review was collected as part of a promotion.] We had our previous dryer for over a decade and the only reason we got a new on was because our washer broke and we wanted a matching set. I was skeptical at first because it was an amazing dryer, but I have to say LG has not disappointed. It dries perfectly, it is quiet and the push notifications that can be sent to my phone can ensure that I will never forget clothes in the dryer again.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973