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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,428 ratings1,428 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (56)

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Showing 1,201-1,210 of 1,428 reviews
Jun 28, 2024
bob2727272727222222222
4 out of 5 stars review

Efficient dryer, you have to be ok with linty-ness

Installation was easy enough and I like how the dryer works quickly and efficiently. The different heat settings are great and it dries even delicates well (in a laundry bag). One thing is that lint often gets caught in the door gasket and it’s hard to clean behind it. Seeing all the fluff through the door annoys me especially when I’m unable to get to it.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Feb 28, 2021
Millsesz
5 out of 5 stars review

Great dryer!

[This review was collected as part of a promotion.] I purchased this dryer 2 weeks ago along with the matching washer and I love it! The features are very easy to use. The speed dry is fast and I love the wrinkle care option. Keep clothes from getting wrinkled if you can’t immediately remove things from the dryer when they are finished. I definitely recommend this dryer!!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Aug 11, 2024
dcwebman
5 out of 5 stars review

Love the Wi-Fi enabled feature

[This review was collected as part of a promotion.] I have been very happy with this dryer. I was looking for a Wi-Fi enabled dryer because it's in another part of the house when working, so just to know the current status and be told when the cycle is done is very informative so I can spend the least amount of time on doing laundry.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Hi, there. Thank you for sharing your experience with your LG Dryer (DLEX4000B) model. It’s great to hear that your unit has been such a good fit for your home. The Wi‑Fi capability is especially useful when the laundry room is far from where you spend most of your time — getting real‑time status updates and cycle‑completion alerts really does make laundry feel less like a chore. We’re glad it’s helping you save time and stay on top of things with ease. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Aug 12, 2022
Poorly designed Dryer
1 out of 5 stars review

Dyer is a fire Hazard

This dryer is defective in design and should be recalled. The lint filter does not catch all the lint as one would expect. Rather, the lint bypasses the filter and gets caught at the bottom of the machine. Eventually this will cause a fire hazard. Also, all the lint accumulates at the bottom of the machine and remains trapped and further creates a larger and larger trap as new lint accumulates. So much so, that it collects to the extent that it prevents the lint filter from sitting flush with the interior orientation of the barrel where it then snags and damages clothes. Once a piece of clothing gets caught, it remains snagged until the end of the cycle. Whatever clothing gets trapped like this; it permanently ruins the item as it creates permanent wrinkles besides sometimes tearing the clothes.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Jul 19, 2021
Restrictive dry settings
1 out of 5 stars review

Sensor Dry setting clothing restrictions

[This review was collected as part of a promotion.] I was suppose to get this delivered & installed in 2 weeks. It was a month before I got it delivered. Then I find out from a LG product support rep that the Delicates Sensor Dry setting is only for synthetic materials, lingerie. I cannot use Delicates (the only low heat sensor dry setting) for lightweight cotton tshirts or anything cotton. It will not dry cotton clothes according to LG. I owned a LG washer & dryer for over 10 years, but since that time LG product quality has gone down. After this experience, I learned that LG products are not worth the money anymore. I will no longer purchase LG products.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jun 14, 2024
JFKMass
1 out of 5 stars review

Good product undermined by LG's installation team

Good product undermined by LG's installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled, and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didn't clean up. Their hands dirtied the laundry walls and the product. They didn't know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said, two weeks of operation have been incident-free and effective. I recommend the product, but be warned. You'll probably have to supervise them closely when they install it!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000W) model. We understand you expected a smooth and hassle-free installation process for your new unit. We aim to provide knowledgeable, helpful, attentive customer service to ensure a seamless experience. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy

Mar 2, 2021
Crazy4Duke
5 out of 5 stars review

Very Pleased

[This review was collected as part of a promotion.] We have been very pleased with this dryer and it's features. We didn't buy it for its smart features but we may be enjoying those more than any. Dries well, is quiet and doing what it's supposed to. Very pleased.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jan 29, 2021
Jim from Bucks Co PA
5 out of 5 stars review

Quiet and efficient

[This review was collected as part of a promotion.] We purchased this dryer approximately two month ago. We're very satisfied with two things in particular... 1. It is quiet. As the laundry room shares a wall with our bedroom, this is a welcome change; 2. It dries everything thoroughly, even heavy towels and blankets. We used to have to either run another timed cycle with just the heavy items, or spread them out in the house to dry. We're very satisfied.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Mar 17, 2021
Jerseyguy49
5 out of 5 stars review

Great quality and features

[This review was collected as part of a promotion.] We have this Dyer about 2 months now and find it very uncomplicated. With many features to choose from you can select your drying time by type of garments and let the machine run. The sensors will shut down the dryer if the garments are dry before the cycle time elapses and the steam function helps cut down on static and wrinkles.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Dec 13, 2023
domd58
4 out of 5 stars review

NEW & CLICK DRYER

[This review was collected as part of a promotion.] We just purchased our Dryer and so far so good. It is so quiet that we often forget it is running, we love that! What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973