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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,436 ratings1,436 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (59)

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Showing 1,151-1,160 of 1,436 reviews
Sep 8, 2022
Reviewer name: daveg51
3 out of 5 stars
3 out of 5 stars review

Ruins my towels

I bought the washer and matching dryer about a year ago, and I love them both. The problem is that one of them is destroying my towels, but I don't know witch. See attached photos. This occurs on both high quality and low quality towels. I have resorted to putting my towels in mesh bags before washing and drying, which seems to solve the problem. I could do some experimentation to determine which machine is the culprit, but I don't want to destroy more towels in the process.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Dec 13, 2023
Reviewer name: domd58
4 out of 5 stars
4 out of 5 stars review

NEW & CLICK DRYER

[This review was collected as part of a promotion.] We just purchased our Dryer and so far so good. It is so quiet that we often forget it is running, we love that! What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jan 26, 2021
Reviewer name: JTPa
5 out of 5 stars
5 out of 5 stars review

Easy to Use, does the job perfectly

[This review was collected as part of a promotion.] We've had this dryer for nearly a month. It has lots of automatic cycles, but it's also easy to start a manual cycle for a specific temperature and duration. It hods a lot of laundry, and it does a good job getting everything dry. If you stick a big towel in with t shorts, the towel will not dry as fast, so it makes sense to sort things a bit, But we are very happy with this product.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jan 19, 2021
Reviewer name: edheney
5 out of 5 stars
5 out of 5 stars review

Great first time upgrade!

[This review was collected as part of a promotion.] First new machine - used to old school very simple ones in the past. the screen and settings at first appear overwhelming, but after a little reading, testing and observation it's really quite simple! Basic app lets you see settings and time left no matter where you are, which is a little helpful.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Mar 1, 2021
Reviewer name: Notsoslimjim
1 out of 5 stars
1 out of 5 stars review

Wires fried after 2 months

[This review was collected as part of a promotion.] The wires fried inside the dryer after 2 months of use. My own research found the manufacturer doesn’t tighten the terminals enough from the factory and can cause arcing from the power cord. FIRE HAZARD.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
May 23, 2024
Reviewer name: ElleBee24
1 out of 5 stars
1 out of 5 stars review

You'll be paying extra money in repairs!

Within the first two years, we have had to replace the control panel after the door sensor stopped working, as well as replacing all 3 of the "fins" inside the dryer after they broke off. They're held on by two screws in flimsy plastic holes. I can't say I'll be buying an LG product again.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG

Hi Elle. Thank you for reaching out regarding your LG dryer, model #DLEX4000B. We understand the inconvenience you've faced with the control panel, door sensor, and the "fins" inside the dryer. Your feedback is important to us, and we'll share it with our product team for further improvements. If you need any assistance or have further concerns, please send us a private message on social media using @LGUSSupport. We appreciate your understanding and hope to better serve you in the future. ^Win

Mar 17, 2021
Reviewer name: Jerseyguy49
5 out of 5 stars
5 out of 5 stars review

Great quality and features

[This review was collected as part of a promotion.] We have this Dyer about 2 months now and find it very uncomplicated. With many features to choose from you can select your drying time by type of garments and let the machine run. The sensors will shut down the dryer if the garments are dry before the cycle time elapses and the steam function helps cut down on static and wrinkles.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Apr 18, 2022
Reviewer name: curley67
5 out of 5 stars
5 out of 5 stars review

Best dryer for family

[This review was collected as part of a promotion.] We recently replaced our gas dryer with the LG electric dryer and we are happy we did so.The LG dryer works faster, dries better and our clothes do not come out stiff. The steam feature is excellent and we have used it often for quick fresh ups. I am glad we made the switch to electric as I feel we spend less time drying clothes.The connectivity features are excellent and helpful so that we do not need to check when the clothes are dry; the machine tells us via our smartphone. The unit is neat and compact and fit perfectly in our laundry alcove along with the LG washer. Highly recommended.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Aug 29, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great dryer

I love the many settings & options on this beautiful dryer.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
May 13, 2023
Reviewer name: Elena B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

I absolutely love it! Everything. The design, features. Dries the clothes super fast.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG Social.

Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai.