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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,428 ratings1,428 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (56)

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Showing 1,151-1,160 of 1,428 reviews
Jan 19, 2021
edheney
5 out of 5 stars review

Great first time upgrade!

[This review was collected as part of a promotion.] First new machine - used to old school very simple ones in the past. the screen and settings at first appear overwhelming, but after a little reading, testing and observation it's really quite simple! Basic app lets you see settings and time left no matter where you are, which is a little helpful.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Dec 5, 2020
Dotmaster
5 out of 5 stars review

High Tech

[This review was collected as part of a promotion.] This is more like a small space ship than a dryer. Don't take that wrong. As a 64 year old male, I love techy stuff. Getting matching washer next week to match. Can't wait. Does more than you can imagine.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Dec 18, 2020
Bianca S
5 out of 5 stars review

Awesome dryer!

[This review was collected as part of a promotion.] This dryer has been great! With so many settings, your normal temperature, time dry, and sensor dry but also there are so many types of cycles: normal, heavy duty, delicates, permanent press, speed, air, bedding, antibacterial, steam sanitary, and steam fresh. They also have a WiFi option which I have yet checked out because I haven't felt the need to. A little thing I love is that when you power on the machine a light turns on inside so you can see your load. Another part I like I how the lint filter fits perfectly into the slot! I am enjoying using the machine, from clothes to my queen sized comforter it has gotten the job done first time!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jun 27, 2024
Mrbill821
5 out of 5 stars review

Super happy

I’ve had both the washer and dryer for several weeks, my first impression was what a great looking pair this was. Now that I used this for several weeks. I am so impressed with how efficient they are and how clean my clothes are getting. I should add, how happy I am that I get a rebate from my power company for buying such efficient equipment.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
May 23, 2024
ElleBee24
1 out of 5 stars review

You'll be paying extra money in repairs!

Within the first two years, we have had to replace the control panel after the door sensor stopped working, as well as replacing all 3 of the "fins" inside the dryer after they broke off. They're held on by two screws in flimsy plastic holes. I can't say I'll be buying an LG product again.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Hi Elle. Thank you for reaching out regarding your LG dryer, model #DLEX4000B. We understand the inconvenience you've faced with the control panel, door sensor, and the "fins" inside the dryer. Your feedback is important to us, and we'll share it with our product team for further improvements. If you need any assistance or have further concerns, please send us a private message on social media using @LGUSSupport. We appreciate your understanding and hope to better serve you in the future. ^Win

May 29, 2024
Disappointed R
1 out of 5 stars review

Don't buy it!

If I could rate this a 0, I would. Got A BRAND NEW one and BRAND NEW duct/coil setup and have done Everything possible to try and get this junk working. It hasn't and won't run a load without erroring out on something that isn't an issue. PLEASE listen to me when I say stay FAR away from LG Dryers. And if you don't believe me then research it yourself. So many people are having the same issues. It's the WORST purchase I've ever made..

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Social

Hi there! This truly isn't the experience we strive for! Let's get you experiencing the best your dryer has to offer! What error codes are displayed on your control panel? Please reach out to us on social media (@LGUSSupport) with your phone, model, & serial numbers. We look forward to making this right! ^Chris

Aug 10, 2024
2oldandslow
5 out of 5 stars review

Happy

I am very happy with the way it works as a dryer. My wife and I are not up on the new technology so we don't use those features. Why did you buy it you ask. Well, the washer and dryer where not purchased at the same time. So this dryer matches the washer which we are very happy with also.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Digital Care Team

Hi there! Love hearing that your dryer is keeping things simple and doing its job like a champ — matching the washer is a pretty slick bonus too. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich

Feb 5, 2024
Vegas Contractor
1 out of 5 stars review

Dryers that don't dry

I can only agree with most of the reviews on this list. The dryers are pretty much useless. We called the service line we got told to reset the dryer and use it only on the speed dry setting and it worked for a few times, but it takes two or three hours plus times to dry. As a general contractor i see a lot of different systems and LG has been the worse product I have come seen and will try and discourage anyone from purchasing. .

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Digital Care Team

Hi there. We understand your experience with your dryer fell short of your expectations. We'd like to take this opportunity to have a closer look into your issue! If your LG dryer is taking too long to dry your clothes or your dryer is not heating properly, this is likely due to a blockage to the dryer's airflow. Blockages can be caused by an obstruction in the duct work or lint build up on your air filter. Please make sure your lint filters are clean and free of any debris. Please start your dryer on a normal cycle. Next, go outside where the dryer is vented and ensure the airflow is adequate. If there is weak/ no airflow, there might be a restriction that needs to be removed. Are you receiving an error code? Feel free to reach out to us so that we can help zero in on the cause and help resolve the issue! We're available via PM on social media at the handle @LGUSSupport. Be sure to include your phone number, model number, serial number, and error code should you be receiving one. It would be our pleasure to help! ^Chris http://spr.ly/6429Vyc93

Oct 26, 2024
OWKELK
5 out of 5 stars review

Exceeded our expectations in every way!

Our only regret is that we did not purchase the pedestals which we intend to order after the necessary modifications are made to accommodate the additional height requirements.'Installation only took about 30-minutes. Everything exceeded our expectations.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying your LG Dryer (DLGX4001W) model. This model is designed with powerful TurboSteam™ performance, large capacity, and smart features that help deliver fast, efficient drying while keeping clothes looking their best. It’s wonderful that the installation went smoothly and that the unit has exceeded your expectations. Adding pedestals is a great way to enhance convenience and improve accessibility once your space is ready for the additional height. This unit is fully compatible with LG laundry pedestals, making it easy to upgrade when the time comes. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Mar 18, 2021
briank206
5 out of 5 stars review

Looks great, works great, silent.

[This review was collected as part of a promotion.] After many years I replaced another LG dryer with this one - I have yet to try the steam feature however the numerous drying settings are great and clothes come out perfect. I have been extremely satisfied with LG products for years and expect this one to last for years to come. p.s. this model is silent!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973