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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,436 ratings1,436 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (59)

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Showing 1,131-1,140 of 1,436 reviews
Jul 2, 2024
Reviewer name: Danny D51
4 out of 5 stars
4 out of 5 stars review

Unexpected installation issues!

[This review was collected as part of a promotion.] This dryer is full of features, but without a manual on how to use them! The machine does its job and drys the clothes. Another problem is that it needs a water hook up for the steam feature which requires a small hose and a y fitting to connect. The unit comes with the y fitting only! So be prepared to running around looking for the hoses needed!

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Sep 20, 2021
Reviewer name: nblox
5 out of 5 stars
5 out of 5 stars review

Great dryer with lots of features

[This review was collected as part of a promotion.] We've been using this LG dryer for a few months and so far it's been great. Just like the washer, we like the design and ease of use. The dryer has a large capacity which easily fits our bedding/blankets and other bulky items. There are 5 heat settings for more precise drying compared to my previous dryer. We use the alert feature often to ensure we remove our clothes promptly. Another neat feature is when you pair the washer and dryer, it recommends a dry cycle based on your wash. All you have to do it push start. Overall, the dryer is a great additional to our household. .

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
May 23, 2024
Reviewer name: ElleBee24
1 out of 5 stars
1 out of 5 stars review

You'll be paying extra money in repairs!

Within the first two years, we have had to replace the control panel after the door sensor stopped working, as well as replacing all 3 of the "fins" inside the dryer after they broke off. They're held on by two screws in flimsy plastic holes. I can't say I'll be buying an LG product again.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG

Hi Elle. Thank you for reaching out regarding your LG dryer, model #DLEX4000B. We understand the inconvenience you've faced with the control panel, door sensor, and the "fins" inside the dryer. Your feedback is important to us, and we'll share it with our product team for further improvements. If you need any assistance or have further concerns, please send us a private message on social media using @LGUSSupport. We appreciate your understanding and hope to better serve you in the future. ^Win

Mar 2, 2021
Reviewer name: Crazy4Duke
5 out of 5 stars
5 out of 5 stars review

Very Pleased

[This review was collected as part of a promotion.] We have been very pleased with this dryer and it's features. We didn't buy it for its smart features but we may be enjoying those more than any. Dries well, is quiet and doing what it's supposed to. Very pleased.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jan 24, 2021
Reviewer name: RockyRac
5 out of 5 stars
5 out of 5 stars review

It is smarter than I am!

[This review was collected as part of a promotion.] I bought this dryer at the recommendation of my electronic repairman after owning a Kenmore dryer for 20 years. He told me LG has the best performance record. I like the height- easy to fold clothes on top of it. It has a large capacity and many dry cycles for all types of clothing. I have used the steam feature once and have yet to use the WiFi feature.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Mar 1, 2021
Reviewer name: Notsoslimjim
1 out of 5 stars
1 out of 5 stars review

Wires fried after 2 months

[This review was collected as part of a promotion.] The wires fried inside the dryer after 2 months of use. My own research found the manufacturer doesn’t tighten the terminals enough from the factory and can cause arcing from the power cord. FIRE HAZARD.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jan 31, 2021
Reviewer name: dkba
3 out of 5 stars
3 out of 5 stars review

Lots of options

[This review was collected as part of a promotion.] Only have had this dryer a few days. Dryer has lots of features including steam options like "Steam Fresh" for removing wrinkles from clothes that you don't want to iron. Like my old dryer I have found even with the dry sensor when doing heaver clothes the dryer completes a cycle before the clothes are fully dry. When this happens you can just add a second manual dry cycle to finish drying the load or increase the dry level modifier to a very dry setting.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Dec 5, 2020
Reviewer name: Dotmaster
5 out of 5 stars
5 out of 5 stars review

High Tech

[This review was collected as part of a promotion.] This is more like a small space ship than a dryer. Don't take that wrong. As a 64 year old male, I love techy stuff. Getting matching washer next week to match. Can't wait. Does more than you can imagine.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
May 17, 2022
Reviewer name: DDSchaef
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We bought the washer and dryer pair a couple of week’s ago and are very pleased with both. They are very quiet and do a remarkable job of cleaning and drying our clothes. They are also very attractive .

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jul 14, 2023
Reviewer name: DN81
2 out of 5 stars
2 out of 5 stars review

Airflow Sensory Failure D90 or D80

Less than year of use this dryer, keep constantly failing airflow sensor error code shows d80 or d90. Cleaned every corner, inside machine, including house duct systems, nothing works. I loved LG machines are reliable and last longer. I am not happy with technology advances it keeps failing the machine performance. According to LG’s quote “Life is good”, it is great, but my life is very miserable with broken or malfunctioned dyer at the house. Life is not so good! Before you buy the dryer, please don't get excited about advanced technologies, instead do your research and find reliable one that doesn't fail.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG Social Media

We're sorry to know that you are having problem with your LG dryer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. -Carl