We're sorry to learn that Tidy Cats with Glade Clear Springs Clumping Cat Litter didn't perform as expected. We want to learn more about your experience and offer our help. Please call us toll-free at 1-800-835-6369, Monday through Friday from 8 a.m. to 6 p.m. and Saturday and Sunday from 8 a.m. to 5 p.m. (CT), or get in touch with us through this link: https://www.purina.com/contact-us. —The Tidy Cats Team

Thank you for sharing your feedback about our 40-pound packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team

We're delighted to hear your wonderful comment. Thank you for your continuous support. For any other questions, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Tidy Cats Team

Thank you for sharing this with us and for giving it a try. We're happy to hear that Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent, was suited to your household and worked well. We appreciate your positive feedback and continuous support. - The Tidy Cats Team