Thank you for taking the time to let us know your thoughts on our Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. It's great to hear that our litter works well for you, and we truly appreciate you giving it a try and sharing your positive feedback. As cat lovers and cat parents ourselves, we can assure you that the quality and satisfactory experience of our consumers and their pets is our number one priority. - The Tidy Cats' Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team