We're sorry to learn that Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent didn't perform as expected. We want to learn more about your experience and offer our help. Please call us toll-free at 1-800-835-6369, Monday through Friday from 8 a.m. to 6 p.m. and Saturday and Sunday from 8 a.m. to 5 p.m. (CT) or get in touch with us through this link: https://www.purina.com/contact-us. —The Tidy Cats Team

We're very sorry to hear about your concerns with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. We understand how frustrating this situation can be and appreciate you bringing it to our attention. The quality and safety of our products are very important to us, and we'd like the opportunity to learn more and assist you directly. Please give us a call at 1-800-835-6369 at your convenience. Our team is available Monday through Friday, 8 a.m. to 6 p.m. CT, and Saturday through Sunday, 8 a.m. to 5 p.m. CT. Hope to hear from you soon. – The Tidy Cats Team

Thank you so much for sharing this with us. Please know that your feedback is really appreciated. If you have further questions, please contact us by following this link: https://www.purina.com/contact-us/. - The Tidy Cats Team