Thank you for getting in touch with us. We truly value your feedback and are here to help with any questions or concerns regarding our Tidy Cats With Glade Clear Springs Clumping Cat Litter. To better assist you, please share more details by reaching out through this link: https://www.purina.com/contact-us. We look forward to supporting you further. – The Tidy Cats Team

Thank you for sharing your feedback about our Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team

Thank you for your loyalty to Tidy Cats and for your feedback about our new packaging for 40lb containers of Multi-Cat Clear Springs Clumping Cat Litter. We believe in the importance of lending a paw when we can, and are committed to making 100% of our packaging reusable or recyclable by 2025. With that said, we’re sorry to learn you’re not a fan of our newest package design, and we can assure you that your comments will be forwarded to our Tidy Cats package design team, as we’re constantly looking for ways to improve upon our packaging. If we can offer additional assistance, please know you’re welcome to reach out to our team directly at 800-835-6369, Monday – Saturday from 8am – 5pm CST. If you prefer to communicate through email, we can also be contacted through our website at www.purina.com/contact-us. Thanks again for choosing Tidy Cats and for sharing your thoughts. - The Tidy Cats Team