Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team

Thank you for taking the time to leave your feedback. We’re disappointed to hear about your experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent, as this is not representative of the quality we strive to deliver. We’d like to learn more about what happened and offer our assistance. Please contact us at 1-800-835-6369, Monday through Saturday, between 8 a.m. and 6 p.m. (CT). We appreciate you bringing this to our attention and hope to speak with you soon. – The Tidy Cats Team

Thank you for taking the time to let us know your thoughts on our Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. We truly appreciate you giving it a try and sharing your feedback. As cat lovers and cat parents ourselves, we can assure you that the quality and safety of our products are our top priorities and that your feedback will be forwarded to the appropriate department within our company for their review. If you have questions about our formula or if we can help further, please feel free to reach out to us here: www.purina.com/contact-us. - The Tidy Cats Team

Thank you for sharing your feedback about our 40-pound packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry to hear that our current packaging has disappointed you. We genuinely value your input and want to understand your experience better. Please reach out to our team directly at 800-835-6369, Monday through Saturday, from 8 a.m. to 5 p.m. CST. If you prefer email, you can also contact us through our website at www.purina.com/contact-us. We appreciate your thoughts, and we look forward to hearing from you soon. - The Tidy Cats Team

Thank you for sharing your feedback about our 40-pound packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team

Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team

We’re sorry to hear about your unsatisfactory experience with Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This is not typical of our products, and we take your concerns seriously. Please be assured that we will forward your feedback to our quality team for their review. The satisfaction of our consumers and their cats is our top priority. We like to gather additional information and further assist you. Please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team.