Thank you for sharing this with us and giving it a try. We're sorry to hear your disappointment with our Tidy Cats With Glade Clear Springs Clumping Cat Litter. The situation you encountered is unusual and not typical of our products. Please know that litter is produced from natural ingredients, which are not always uniform in composition and may vary in color, size, texture, and performance. Because of this, variances could occur and may explain the situation you have described. To learn more about your experience with our products and how we can best assist you, we invite you to please reach out to our team directly at 800-835-6369. We're available Monday – Saturday from 8 a.m. to 5 p.m. CST. If you prefer to communicate through email, you’re also welcome to contact us through our website at www.purina.com/contact-us. Thanks again for sharing your thoughts, and we look forward to hearing from you soon. - The Tidy Cats Team

We are truly sorry to hear about your experience with Tidy Cats With Glade Clear Springs Clumping Cat Litter, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 5 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats Team

Thank you for taking the time to share your feedback with us. Please know that your input is greatly valued and appreciated, as it helps us continue to improve our products and services. If you have any further questions or concerns, we invite you to contact us through the following link: https://www.purina.com/contact-us. - The Tidy Cats Team