Thank you so much for your feedback. We're sorry to hear your experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent and we'd like to hear more. When time permits, please reach out to us directly at https://www.purina.com/contact-us. - The Tidy Cats Team

Thank you for sharing your feedback about our 40-pound packages of Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team