Thank you for taking the time to let us know your thoughts on our Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. We're happy to hear that our litter is fit for your household. We truly appreciate you giving it a try and continuous support. - The Tidy Cats Team

Thank you for sharing your feedback about our 40-pound packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team

Thank you for taking the time to let us know your thoughts on our Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. We're sorry for the inconvenience that this has caused you. We truly appreciate you giving it a try and sharing your honest feedback. As cat lovers and cat parents ourselves, we can assure you that the quality and safety of products are our top priorities and that your feedback will be forwarded to the appropriate department within our company for their review. If you have questions about our litter or if we can help further, please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team

Thank you for your support and for sharing this with us. We're very sorry to hear about your ordering experience. We advise that you contact Sam's Club's customer support team as they are in the best position to assist you. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Tidy Cats Team

We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help so please call us at 1-800-835-6369. We are available Monday through Friday from 8 a.m. to 6 p.m. (CT). Thank you and we look forward to speaking with you. – The Tidy Cats Team