Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available Monday through Friday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you so much for your feedback and for your support. Please know that we try to ensure that consumers can obtain their preferred product, and size at a store near their homes. While not all products may be available at all times, our associates are working hard to replenish our inventories. We'd like to learn more and offer our help. If you’d like a helping hand, please contact us by following this link: https://www.purina.com/contact-us. - The Tidy Cats Team