Thank you for sharing your feedback and giving it a try. We are truly sorry to hear that Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent did not meet your expectations. It's not the experience we aim to deliver, and it's not typical of our products. The quality and satisfaction of our consumers and their cats are our top priorities. We would like to gather more information to understand your experience better and assist you. Please give us a call at 1-800-835-6369. We’re available Monday through Saturday from 8 a.m. to 6 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team

Thank you for getting in touch. We apologize for this experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This certainly isn’t something we’d expect. We’d like to gather additional information to better understand your concern and offer our assistance. Please give us a call at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team