Customer reviews for Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent, 40 lbs. forMember photos









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Great litter and smell
[This review was collected as part of a promotion.] Great litter and smell. My 2 cats has no problem with the litter. Definitely recommend.
Thank you for taking the time to share your feedback with us. Please know that your input is greatly valued and appreciated, as it helps us continue to improve our products and services. If you have any further questions or concerns, we invite you to contact us through the following link: https://www.purina.com/contact-us. - The Tidy Cats Team
Terrible packaging
This new packaging is hard to use.The 2 bucket packaging was much easier to use. PLEASE PLEASE LETS GO BACK TO THE JUGS.
Thanks for sharing your feedback about our 40lb packages of Purina Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We’re very sorry to learn of your inconvenience and for any disappointment our recent packaging change has caused. While we’re committed to making 100% of our packaging reusable or recyclable as we’re working toward greener solutions, our hope is that our packaging is always as user-friendly as it is eco-friendly. Since you indicated this isn’t the case with our new design, we’ll be sure to pass your feedback along to our Tidy Cats packaging team. We hope you’ll remain a loyal consumer while we continue to work on optimizing our various packaging styles. If we can offer additional assistance, please know you’re welcome to reach out to our team directly at 800-835-6369. We’ve available Monday – Saturday from 8am – 5pm CST. If you prefer to communicate through email, you’re also welcome to contact us through our website at www.purina.com/contact-us. - The Tidy Cats Team
Packaging
New bulk packaging sucks! It's too bulky and awkward to pour, plus too heavy. Bring back the separate containers!
Thank you for sharing your feedback about our 40-pound packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter, and we're sorry to hear that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team
Awful packaging
As everyone else has stated awful packaging, one big 40lb box not 2 containers like previously. Will not purchase again.
Thank you for sharing your feedback about our 40-pound packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team
Doesn't clump!
false advertizing saying it clumps. i bought 2 boxes, it never clumped and after a few days the litter box just smelled like urine. Complete waste. Don't bother buying!
Thank you for bringing this matter to our attention. We are truly sorry to hear about your experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 5 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats Team
Not very good
I have been using it for 3 days and scooping every day, and the box absolutely smells terrible, and the litter itself doesn't clump well enough to scoop out.
Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available from 8 a.m. to 6 p.m. (CST) Monday through Friday and 8 a.m. to 5 p.m. (CST) Saturday. We look forward to speaking with you. – The Tidy Cats Team
Tidy Cat Glade
I highly recommend the Tidy Cat brand. But not the Glade sented. I bought it last month, and it smells like really bad sour milk. I can't wait to switch back to the multi cat.
Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team
Horrible Packaging
Not sure about the quality of the litter, but we won't buy this again just because of the packaging. I had to give it 1 star...I guess that's for all the new muscles I'm going to have from slinging this heavy box around.
Thank you for sharing your feedback about our 40lb packages of Tidy Cats Multi-Cat Clear Springs Clumping Cat Litter. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please feel free to contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team
Awful litter
I expected Tidy cat to be a good cat litter but its horrible. It clumps the poop but it doesnt clump the urine so when you scoop the urine falls apart creating a stinky mess. I do NOT recommend this litter!
Thank you for contacting us. We sincerely apologize for your experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent, as this is not the standard we strive to uphold. In order to better understand your concern and provide further assistance, we would appreciate the opportunity to speak with you directly. Please contact us at 1-800-835-6369. Our team is available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to assisting you. – The Tidy Cats Team
Not for multiple cats
This litter may work if you have a single cat, but more than one is a no-go even with every day scooping. It doesn't trap the ammonia smell really at all. Don't recommend.
Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team