Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available Monday through Friday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

Thank you for your support and for sharing this with us. We encourage you to contact Sam's Club's customer support team at https://help.samsclub.com/?xid=ftr:help-center, as they are in the best position to assist you with specific pricing questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Tidy Cats Team

Thank you for sharing this with us. We're glad you gave it a try, and we appreciate your honest feedback. We're so sorry to hear about your experience with Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. The situation you described is unusual and certainly not typical of our litter. The quality of our products and the satisfaction of our consumers and their pets is our number one priority, and we take this type of complaint seriously. We'd like to learn more about your experience and how we can best assist. Please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team

Thank you for taking the time to let us know your thoughts on our Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent. We're happy to hear that our litter is fit for your household. We truly appreciate you giving it a try and continuous support. - The Tidy Cats Team