Thank you for contacting us. We're sorry to hear your experience with Purina Tidy Cats Multi-Cat Clumping Litter Clear Springs Scent. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern and offer our help. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you so much for sharing this with us. Please know that your feedback is really appreciated. If you have further questions, please contact us by following this link: https://www.purina.com/contact-us/. - The Tidy Cats Team

Thank you for taking the time to share this with us and giving it a try. As cat owners and cat lovers too, we understand that you want the best for your cats. Please know that all of our litter formulas, including Tidy Cats Multi-Cat Clumping Litter, Clear Springs Scent, are safe to use. We can assure you that the quality and safety of our products are our top priorities and that your feedback will be forwarded to the appropriate department within our company for their review. We appreciate you sharing feedback with us, and please feel free to reach out if you need any assistance. You may give us a call at 1-800-835-6369. We're available Monday through Saturday at 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team